Social Media Senior Manager

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs. 

Our Marketing Mission: We are a highly creative, energetic and results-oriented organization that produces and delivers the content Vonage needs to entice, educate, engage with and sell to customers around the world. We connect with the external marketplace through all media including print, digital and social.  Our team leverages deep industry, market and customer data into actionable insights and marketing strategies. We are creative and collaborative, striving to translate how Vonage’s products and services can meet the needs of our current and future customers. 

SOUND INTERESTING? CONTINUE READING BELOW…….

Why this role matters:

We are looking for an experienced, innovative, and self-motivated Social Media Senior Manager to drive the social media strategy and digital media programs for Vonage. This role will play a critical part in driving leads, and support pipeline growth, enhancing brand awareness and through leverage best practices across digital media tactics. You will collaborate with cross-functional teams to manage all aspects of social media, and integrated campaigns ensuring alignment with our business goals. 

While this role does not include managing a team, you will work closely with an external agency on paid social campaigns and coordinate efforts with internal teams such as Brand, Content and the Business Units.

What you will do:

• Develop and lead the global paid social strategy, ensuring business alignments with business objectives 
• Optimize campaigns across paid social platforms to drive engagements, UVs and conversions
• Leverage audience segmentation, intent data, and AB testing to refine messaging and targeting strategies
• Support the execution of end to end ABM campaigns working closely across the demand generation team and business units
• Support the execution of other digital media tactics beyond paid social such as programmatic display and content syndication 
• Collaborate with the demand generation team to ensure a seamless integration of paid digital efforts with broader marketing campaigns 
• Continuously test ne paid social tactics, ad formats, creative strategies to stay ahead of industry trends 
• Own and analyze campaign performance, providing insights and recommendations to optimize and maximize ROI
• Stay on top of emerging digital trends, platform updates and best practices to drive innovation

What you will bring:

Required skills

• Experience: 7+ years of experience in social media management and digital media, or demand generation with a proven track record in driving organic social growth and engagement on a global scale.
• Strong knowledge of ABM best practices and experience executing targeted account based campaigns
• Proficiency in ad platforms, digital media platforms, ABM tools, analytics tools and reporting dashboards (Google Analytics, LinkedIn Campaign Manager, 6Sense / Demandbase, Tableau, etc…) 
• Analytical Abilities: Data-driven approach with the ability to translate metrics into actionable insights. Experience with social media analytics tools is required.
• Strategic Mindset: Ability to develop creative strategies that connect with diverse global audiences and align with business objectives.
• Creative Skills: Strong eye for content creation, storytelling, and community building. Proficiency in social media tools and platforms is a must.
• Cross-Functional Collaboration: Exceptional ability to work across teams, manage multiple stakeholders, and align on priorities.
• Adaptability: Comfortable working in a fast-paced environment and managing multiple projects simultaneously.
• Strong Communication: Excellent written and verbal communication skills with the ability to craft compelling and brand-aligned copy for social media.

What's in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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