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Sales Development Representative (SDR) - API/CPaaS

Vonage Mission

Vonage is a global cloud communications leader, helping businesses accelerate digital transformation through our Unified Communications, Contact Center Applications, and Communications APIs.

Our API business unit focuses on API/CPaaS solutions, enabling organizations to build customizable, omnichannel communication infrastructures. With our easy-to-use APIs, global platform, and expert support, we simplify communications, allowing businesses to engage with customers seamlessly across their preferred channels.

Why This Role Matters:

As an Outbound Sales Development Representative (SDR), you’ll be the first point of contact for potential customers, playing a crucial role in generating and qualifying new sales opportunities. Your primary goal is to identify prospects, assess their needs, and schedule meetings with the sales team to drive pipeline growth.

This role provides tremendous career growth opportunities within Vonage. We expect our SDRs to develop their sales careers and advance within the organization.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

What You'll Do:

Identify and qualify new sales opportunities through outbound prospecting, including calls, emails, and LinkedIn outreach.
Leverage sales tools such as LinkedIn Sales Navigator and CRM software to research and engage with potential customers.
Customize outreach strategies by researching prospects' goals, market trends, and pain points.
Educate prospects on how Vonage API solutions can address their business challenges.
Maintain detailed records of customer interactions and insights in our CRM system.
Collaborate with marketing, account managers, and sales leadership to refine messaging and improve sales strategies.
Consistently achieve and exceed monthly targets for qualified meetings and new opportunities.

What You'll Bring:

Fluent Spanish is required, Italian is a big advantage
A proactive and determined mindset with a passion for delivering solutions to customers.
Strong organizational skills and the ability to manage high volumes of outreach efficiently.
Excellent communication skills - both written and verbal - with a strong ability to listen and engage.
A highly collaborative approach with a focus on teamwork and shared success.
Creativity in prospecting strategies and the ability to take initiative.
Proven ability to meet and exceed ambitious targets.
Previous experience in Sales Development, particularly in a fast-paced SaaS environment, is preferred. However, we welcome candidates eager to develop their sales careers.
Familiarity with Salesforce, LinkedIn Sales Navigator, and other sales tools is an advantage.

What's in it for you

Discretionary Time Off
Private Medical Healthcare
Pension scheme
Ericsson support line
Hybrid work (2 days from the office, 3 days WFH)

#LI-MW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.