Developer Advocate (Video)

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

Why this role matters;

We're looking for a Developer Advocate (Video) to join the Vonage Developer Relations team and drive the successful adoption of our next-generation video platform. In this strategic role, you'll lead developer experience initiatives during our platform modernization, guiding the transition from legacy OpenTok infrastructure while creating tools and resources that ensure seamless migration and implementation. Your work will be crucial in helping developers leverage our video and voice APIs effectively, combining technical expertise with strategic insight to drive platform adoption and usage.

About the Role

As an Developer Advocate (Video), you will be the bridge between our engineering teams, product management, and the developer community, ensuring our video products are accessible and effectively implemented. You'll focus on creating migration tools, reference implementations, and developer resources that showcase the power and scalability of our video platform while facilitating smooth transitions from legacy systems.

What you will do / Key Responsibilities

• Technical Content: Create and maintain comprehensive technical documentation, code samples, and tutorials that demonstrate best practices for video API implementation
• Community Education: Host webinars, workshops, and hackathons to educate developers on building and scaling video-driven solutions
• Documentation Tools: Develop and maintain tools that help keep API documentation current, including automated testing of code samples and integration examples.
• Migration Support: Design and develop tools, scripts, and utilities that facilitate seamless migration from legacy OpenTok infrastructure to our modern video platform.
• Product Feedback: Gather and analyze developer feedback to identify opportunities for tooling improvements and new automation solutions.
• Cross-team Collaboration: Work closely with Product, Engineering, and Support teams to ensure tooling aligns with platform capabilities and developer needs.

What you will bring

Required Qualifications

• Strong software development experience with expertise in video/streaming technologies
• Proficiency in multiple programming languages relevant to video development
• Experience with API design and implementation
• Strong technical writing and documentation skills
• Excellent problem-solving and debugging skills
• Strong communication skills and ability to work in a remote environment

Preferred Qualifications

• Previous Developer Experience, Developer Relations or Developer Advocacy experience
• Understanding of WebRTC and real-time communication protocols
• Proficiency in multiple programming languages commonly used for tooling
• Familiarity with cloud communication platforms (CPaaS), Network APIs, and Vonage APIs
• Background in creating developer documentation and technical content

What is in it for you:

• • Unlimited Discretionary Time Off
  • Private Medical Insurance with the option to add dependents at your own cost
  • Multisport Gym Membership
  • Educational Assistance Reimbursement Program
  • Polish Language Classes for non-native speakers
  • Lunch and Learn Sessions
  • Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
  • Three Paid Volunteer Days a Year
  • Reimbursement for the costs of prescription glasses
  • Maternity and Paternity Leave

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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