Digital Account Manager

About Ogilvy One

Ogilvy One, a leader in direct, digital, and relationship marketing, made for the AI era. We bring together deep customer understanding, creativity, and state-of-the-art technology to help our clients create more valuable and enduring relationships.  Today, authenticity and true connection have never been more important. In this evolving environment, we don’t believe it’s enough to just manage relationships: so, our focus is designing next generation relationships for our clients that are more tailored to individuals and work at the speed of consumers. Accordingly, Ogilvy One’s core methodology - Relationship Design – underpins all our client work across Acquisition, Service Design, Continuous Commerce, and CRM and Loyalty services. Ogilvy One has a global team, with 3,800 staff and experts in key markets in all regions of the world. This includes specialist partners and a global technology capability led by Verticurl. And, as always, Ogilvy One works as an integrated part of Ogilvy. 

About the Role  

The Account Manager exhibits the potential skills of the account management discipline. Understands the agency portfolio of offerings and how to apply them to solve client business problems. Partners and owns the relationship with clients at the most junior levels. He/she is an agency driver that works to keep the agency operations moving along. 

What You’ll Do

 
The Account Manager Will Be Responsible To 

• Build and nurture enduring relationships with clients, serving as their primary point of contact and trusted advisor.
• Proactively investigate and thoroughly understand client objectives, challenges, and desired outcomes.
• Drive account activity to completion, with oversight. 
• Build expertise on a brand’s competitive digital landscape.
• Collaborate effectively with Strategic Planning, Creative, Digital Production/Digital Partners units. 
• Capable of writing creative briefs. 
• Oversee plan development, execution, and follow-up. 
• Present, recommend digital solutions, partner with the right experts within and outside of the company network 
• Prepare and present effectiveness of digital projects 
• Stay abreast of emerging trends and advancements in digital technology, sharing knowledge and insights with the team and clients.

What You’ll Need  

• Demonstrated passion for digital marketing and a strong understanding of the digital landscape.
• Bachelor's degree in Marketing, Communications, or a related field preferred.
• 3-4 years of relevant experience in digital account management, with a proven track record of success.
• Attention to detail and strong problem solving skills
• Proficient project management skills, including the ability to prioritize tasks, manage deadlines, and track progress.
• Excellent communication and presentation skills, both written and verbal.
• Proficiency in social media platforms and a strong understanding of social media marketing principles.

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How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.