Vendor Operations Manager, Go-to-Market Operations

Minimum qualifications:

• Bachelor’s degree, or equivalent practical experience.
• 8 years of experience in operations, business transformation, operations consulting, or corporate roles.

Preferred qualifications:

• Experience in developing or implementing AI strategies and roadmaps for customer service, business, or support functions.
• Experience managing inside sales or Small and Medium Business (SMB) business programs through employee-led or outsourced operations.
• Experience leading large-scale, cross-functional programs with excellent program management skills.
• Experience influencing senior executives across organizational lines and borders.
• Experience driving business transformation through systems thinking and automation to improve productivity.
  
• Knowledge of building and enhancing Centers of Excellence through managed services models with a focus on return on investment.

Businesses of all shapes and sizes rely on Google’s unparalleled
advertising solutions to help them grow in today's dynamic marketing
environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions. We enable our business organization to increase their Go-to-Market speed by providing support, enablement and business development capabilities (across the business funnel) as a service.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

• Lead the development and execution of vendor strategy, including sourcing, selection, agreements, and contracting, for our Go-to-Market strategy and Global Solutions and Industries organizations.
• Develop scalable cost optimal operating models and service capabilities by creating Center of Excellence and transforming multiple staff augmentation initiatives into managed services models. 
• Identify, prioritize, and deliver scalable solutions while running operational initiatives globally to transform services. Measure the business impact, including cost of these solutions to provide insights to senior leadership and inform future innovation.
• Manage the overall relationship with the GTM and Global Solutions organizations, and collaborate with cross-functional teams across Google to drive results.
• Drive supplier performance around service quality and value addition through structured governance and performance measurement mechanisms.