Junior Resource Manager

Department: Resource

Location: London

Contract type: 12-Month FTC

Full Time/Part time: Full Time

Reporting into: Business Director

About Ogilvy: 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role:

The Junior Resource Manager will play a vital role in supporting one of the most crucial and busy departments in the agency. The role will focus on day-to-day support for the Resource Management Team to drive the internal agency machine; juggling people, equipment, time, and money to make sure everything is in place to keep all projects on track and no balls are dropped. Whether it's booking the perfect team for a project or making sure every new starter has everything they need to succeed, you will be crucial to keeping things flowing whilst ensuring all paperwork and governance is in place to avoid any major hiccups. 

You will report into a Senior Resource Manager, but this role will work with and facilitate a busy Resource Team, made up of 5 Resource Managers in total. Acting as a crucial lynchpin for the Resource Managers, Finance, IT, Facilities and Creative. It will require someone with excellent communication skills, the ability to manage multiple spinning plates, excellent attention to detail and most importantly, a passion for problem solving. 

Key Responsibilities:

Team Coordination and Day to Day support for the Resource Team: 

• Act as a liaison between key internal teams (Resource, Finance, IT, Creative etc.) to ensure the smooth running of the Resource function across the agency. 
• Support in ensuring that there is an effective flow of communication and accurate data between departments, helping with the smooth handover of tasks and avoiding delays. 
• Work closely with project managers, account managers, and department leads to ensure seamless project flow. 

Administrative Compliance 

• In charge of all freelance contracts through YunoJuno 
• Working with resource managers to ensure all freelance bookings are up to date and the freelance tracker is accurate and always represents the latest info 
• Checking all IR35 assessments are in line with open bookings 
• Raising purchase orders & approving invoices. Closing purchase orders. 
• Manage the freelancer Non-Disclosure Agreement & Ethics Training process 
• Working with finance to input any paper timesheets into Maconomy and ensuring the correct job numbers are logged 
• Ensuring audit compliance and supporting with any audit requests 

Freelance and New Starter Onboarding 

• Organising building passes and laptops where necessary. 
• Introducing new starters to the relevant team members and ensuring they have an allocated desk and project briefings are scheduled on their first day 
• Ensure that all team members have the resources (digital tools, software, and creative assets) needed to complete their tasks. 

Resource Planning Support: 

• Develop an understanding of the agency’s resource management processes and workflows to transition into a more senior resource management role over time. 
• Proactively identify gaps in resource planning and recommend adjustments as needed to keep projects on schedule. 
• Monitor resource usage and provide regular updates to senior managers regarding resource status, availability, and potential conflicts. 

Process Improvement: 

• Identify opportunities to improve resource management processes and practices. 
• Support in gathering feedback from teams and improving resource management practices over time. 

Mindsets and Behaviours 

• Excellent verbal and written communication skills.
• Impeccable attention to detail.
• Strong ability to work well independently and as part of a team.
• Can do attitude and ability to cope under pressure.
• Excellent organisational skills.

How we help you Thrive:      

• 25 days annual leave + 1 Volunteer Day  
• Bupa Healthcare 
• Enhanced Maternity, Adoption and Shared Parental Leave 
• We have a Flexible Working Model with core working hours: 10am – 4pm 
• A 1.5:1 Matching Pension Structure 
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year  
• Season Ticket Loan and Cycle to Work Scheme 
• Life Assurance