Senior Product Manager (Omni Consumer Experiences)

Lightspeed is a one-stop commerce platform that empowers merchants worldwide to simplify, scale, and provide exceptional customer experiences. Our team’s mission is to create a solution that enables offline businesses to expand online effortlessly. With our tools, business owners maximize the benefits of going online with minimal effort and time investment.

We are looking for a Product Manager to lead one of our key initiatives: creating a unique OMNI consumer experience for the customers of our retailers by combining online and offline data, networks, and insights. In this role, you will:

• Define the strategy and features needed to achieve our goals.
• Plan the product roadmap and manage projects from drafting technical specifications to successful launch.
• Engage extensively with retailers to ensure your solutions are user-focused and highly demanded.
• Collaborate closely with the team and provide constructive feedback to ensure high-quality functionality is delivered on time.

What We Hope to Find in You

As a product manager, you have:

• Experience launching new B2C products
• Great skill in customer research, problem discovery, and analytics
• Deep understanding of end-user needs

Additionally, you are fluent in Russian and have English language skills at a C1 level or higher (both written and spoken).

Even Better If You Have

• Experience in the retail or eCommerce industry
• Background in roles that bridge offline and online environments
  
  

What’s In It for You?

Live the Lightspeed experience, with:

• A truly flexible work environment.
• Genuine career growth opportunities in a company creating new roles every day.
• The chance to make a real difference by empowering merchants to grow their businesses through impactful products and addressing customer feedback.
• Work in a team that’s big enough for growth but lean enough to make a real impact.
• Development of very high traffic products, used at the global scale.
• Become a valued part of the diverse and inclusive workplace.

Perks and Benefits:

• Flexible hours and hybrid work
• People Experience — Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit — expense up to 1300 GEL per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App — whether it is meditation, coaching or counseling you need — each employee gets access to this platform.
• Support to talk with external Russian speaking psychologists (up to 7 sessions/year)
• A medical insurance plan that covers dental care
• At Lightspeed we value your professional development; you’ll have regular performance reviews and opportunities to make growth
• Variety of resources. We provide Apple MacBooks for work, free access to LinkedIn Learning for any course of your choice and cover 50% of the cost of SkyEng English classes
• Time off to volunteer and give back to your community
• Awesome office space located in Saburtalo (Tbilisi)
  
  #LI-AK2