Facilities Coordinator

DEPARTMENT:   Facilities 

BUINSESS UNIT:   Corporate 

REPORTS TO:  Associate Manager Facilities/ Manager, Facilities 

DIRECT REPORTS: No 

POSITION OVERVIEW 

The Facilities Coordinator will work onsite at their designated office location, working closely with the Sr. Facilities Manager or Lead, Facilities to support all Facilities activities in the Americas. They will manage one or more offices in the Americas and are the first point of contact for internal and external customers seeking support and information from the Facilities organization of e2open. They are responsible for managing office functions including repair, maintenance and cleanliness of their assigned office and equipment, security badge and access assignments, daily office operations, and maintaining office records. They are the Culture Committee lead for their designated facility/facilities and are responsible to organize and coordinate company events.  

RESPONSIBILITES: 

• First and foremost, the Facilities Coordinator is a customer service role to support e2open team members and outside guests, attending to their in-office needs and supporting group meetings 

• Manage visitor check in/out. 

• Work closely with Human Resources to onboard and offboard team members. New hire activities include assisting with first day orientation, desk assignment, issuance of employee photo ID and security access badge, provide office tour, and situate for virtual onboarding presentation. Offboarding activities include coordinating company asset return, deactivating security badge, and cleaning assigned workspace. 

• Routinely update seating chart, adding new hires assigned to your office and removing terminated employees 

• Responsible for organizing weekly breakfasts or monthly lunches, and ordering and maintaining canteen supplies 

• Provide basic audio/visual support and troubleshooting for meetings, coordinating with IT as needed 

• Works with the office Culture Committee to organize quality of life events, company celebrations and annual events 

• Act as site Emergency Safety Team Leader following defined safety procedures 

• Maintain data input in various team spreadsheets 

• Participate in Compliance audits (ISO 27001, etc.) 

• May provide basic assistance for office remodels, reconfigurations, and moves 

• Liaises with Property Management firm for office needs such as temperature adjustments, maintenance, and repair of office(s) 

• Support general receiving functions and perform all related administrative documentation associated with receiving & shipping  

• Ability to travel to other E2open offices to assist with office relocations and closures, as needed. 

• Other tasks and activities as assigned