Capital Account Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Capital Account Manager to join our Capital Sales Team in our APAC region. This role is responsible for managing a book of customers to support the growth and operations of these Lightspeed customers through the offering of our Financial services. The Capital Account Manager is an important Merchant-centric sales position within Lightspeed #makeitaboutcustomer.

Capital Account Managers are key resources in the execution of our acquisition tactics. As trusted experts, you are responsible for business development activities in your assigned territory with the goal to drive awareness and adoption of our financial services offerings in the SMB segment.

What you’ll be doing:

• Proactively reach out to our existing customers to promote our financial services offering; 
• Provide exceptionally high levels of service and use effective sales techniques to position and drive awareness on Lightspeed Capital for merchants;
• Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business;
• Negotiate contracts and close agreements to maximise the growth of your book of business; 
• Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the Regional leader for Account Management to maximise opportunities within the assigned territory
• Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory;
• Provide regular feedback and be the voice of the merchant to business leaders.
• Understand the risk based nature of Merchant Capital Advances and how to communicate this with merchants; supported by our Risk team.

What you need to bring:

We're looking for candidates who has experience with the following:

• Sales experience, preferably selling a financial service product, with a track record of high performance for several years running
• Understanding of solution-based consultative sales in a SaaS environment;
• Ability to use Salesforce.com and other technologies to manage and organise pipeline
• Strong interpersonal skills to manage and build solid partnerships both internally and externally
• Ability to work collaboratively and closely with adjacent teams, forging positive and valuable relationships

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog friendly environment
• Incredible snack bar filled with a variety of snacks & drinks, to keep you going throughout the day II MELBOURNE ONLY II
• Weekly catered lunches for the entire office II MELBOURNE ONLY II
• Dedicated Wellness Room for your physical and mental health needs, during working hours II MELBOURNE ONLY II
• Exciting events hosted regularly by our Melbourne Culture Club II MELBOURNE ONLY II
• Awesome office space located in Southbank, VIC II MELBOURNE ONLY II
• Rooftop with dining space and BBQ facilities II SYDNEY ONLY II
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar II SYDNEY ONLY II
• Weekly catered lunches for the entire office II SYDNEY ONLY II
• Exciting events hosted regularly by our Sydney Culture Club II SYDNEY ONLY II
• Brand new office space located in Redfern, NSW II SYDNEY ONLY II