Construction Program Manager, APJC Construction Program

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Our Construction Managers are on the forefront of creating and delivering the most innovative products to our customers; and are known for changing the face of cloud computing.

AWS Data Center APJC Construction Program team is seeking a highly enthusiastic, motivated, and customer facing Program Manager to innovate, develop and manage a project dashboard to enable the BI reporting at the project and program level to provide the visibility on time and cost leading indicators. Program manager will create new programs that improve our efficiency in the high volume and fast paced delivery environment. This Program Manager role requires strong Business Intelligence experiences and skills, communicating well to managers, peers and team members, both within their immediate department, as well as with other departments and business partners to drive effective and sustainable dashboard reporting and provide accurate analysis summary to inform the leadership on the business decisions.
This Program Manager is an individual contributor reporting to the APJC Construction Program Lead. You will work within a diverse and creative team solving fascinating problems constructing AWS Data Centers. You will support the APJC Construction Program Lead and work with SMEs and Construction Managers delivering data center capacity to support Amazon’s growth in the APJC region.

This Program Manager will be ultimately responsible for ensuring the Construction team adopts consistent and scalable approach and processes in APJC Construction. Managing the use of Procore, preconstruction services, schedule and commercial aligns with other sub regions in APJC. The Construction Program team will provide the centralized support and metrics tracking functions to Construction Managers on preconstruction services, project controls (time, cost, quality and safety), administration tasks, systems, programs, processes, SOPs, templates and dashboards.

This role will focus on Contract Strategies to create a mapping of when and how each strategy should be deployed to the upcoming projects. This Program Manager will work with the Procurement team to document and layout the different supply chain and delivery strategies, and scale them to other clusters in the region as well as to create the measurable General Contractor KPIs.

The role may also be undertaken in Mumbai.

Key job responsibilities
• Developing, maintaining and updating the documentation management system for Construction include documents to due diligent, design, tender, construction and project closeout.
• Working with Construction Managers to ensure the consistent implementation of system, processes and template during construction and project closeout.
• Identifying gaps and creating processes to drive efficiencies and reduce level of efforts (LOEs) on repeating and overlapping works, eliminate non-value-add activities, removing blockers, and driving automation.
• Gathering data across clusters to support reporting, including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.
• Creating and delivering training and onboarding programs on key knowledge and tools to Construction.
• Building metrics for KPI reporting to drive better performance internally and externally.
• Developing Contract Strategies with Construction Managers to create a mapping of when and how each strategy should be deployed to the upcoming projects.
• Documenting and laying out the different supply chain and delivery strategies, and scale them to other clusters in the region.
• Checking documents for accuracy and contract compliance.
• Train and assist employees with accessing documents through our document management system.
• Assist in project closeouts, archiving, processing and filing activities.
• Provide coordination of all engineering and architectural specifications, design drawings, and permit submittals for projects.
• Support the construction managers to prepare complete and accurate documentation for construction handoff, including but not limited to contacts, drawings, specifications, scopes of work.
• Maintain repository for all construction work product by site. Ensure all documents are uploaded correctly.
• Confirm that all Operations & Maintenance Manuals are provided to the owner by the contractor.
• Review all warranties including full information on warranty status, terms, and contact information.


A day in the life
You will use data and anecdotes to tactically drive internal customers to manage project risks (time, cost, quality and safety). You will apply your knowledge and experience to identify and develop dashboard reporting to provide the visibility to peers and the leadership to drive better business outcomes. You need to have the backbone to use the data to tell the business “this is what the data is telling us, and this is how it is done” and develop solutions that enable our Construction Managers to enforce the effective project control with their General Contractors and vendors.

You must be an effective communicator, sending clear, concise and consistent messages verbally, in written form, and/or public speaking forums. You must have diplomacy, patience and tact to earn trust in relationships to effectively advise, instruct and challenge internal and external partner teams on strategies and processes.

About the team
You will be integrated with a global network of Construction professionals including Construction Managers, Program Managers, Regional Managers, and Regional Project Engineers in operational teams, as well as the Data Engineers.

Our Data Center Construction Program team owns and drives the process and dashboard reporting from constructability of design, procurement strategies, proposal development, bid analysis, award, to managing the onsite construction work.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. • Bachelor’s degree in Civil Engineering, Project Management, Construction Management, Mechanical Engineering, Electrical Engineering.
• 7+ years construction management experience, with project control capability in cost, schedule, or documentation control for large coommercial, mission critical, or industrial projects.
• 7+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution.
• Experience with managing documents in various types of office software including Microsoft Office Suite (Outlook, Excel, Word, SharePoint).• MBA, or Master's degree, Project and/or portfolio management accreditation, such as PMP, Prince2
• Experience directly related to program delivery / PMO and coordination
• Experience of working with Procore, Power BI, Quicksight, Smartsheet, SQL and dashboard reporting
• Experience working with collaborative management systems.
• Experience using file sharing sites for document posting, uploading, downloading, and manipulation.
• Knowledge of the scope and construction life cycle sequencing of project schedules.
• Able to read and interpret construction specifications and drawings for all disciplines.


Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.