Microsoft365 Engineer

About AvePoint: 

Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

About the role:

We are seeking a Microsoft 365 Engineer with a good understanding of SharePoint, Teams, and Entra.  In this role, you will be responsible for executing and troubleshooting migration activities across Microsoft 365 environments, ensuring a seamless transition for users. You will collaborate closely with cross-functional teams to ensure the security, integrity, and compliance of all migrated data. This role requires a deep understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, and Entra.

Key Responsibilities:

• Execute and Troubleshoot tenant-to-tenant migrations within Microsoft 365 environments, including Exchange Online, SharePoint Online, OneDrive, Teams, Teams Chats, and other related settings.
• Creating the dependent documentation for a migration including discovery, user mappings, and error logging.
• Manage migration tools and scripts to automate and streamline migration activities and data validation.
• Troubleshoot migration issues related to access, permissions, and data integrity.
• Collaborate with the Migration Team to ensure a successful migration, including constant and clear communication on task status and potential risks.
• Create End User documentation for customers to provide to end users as required.
• Maintain documentation of migration processes, configurations, and change management records.
• Provide post-migration support and training for users as needed.
• Continued learning and training on Microsoft 365 technologies.

Must-Have Skills:

• Exchange Online, SharePoint Online, and OneDrive - Experience working with Microsoft 365 as an end user with Outlook, OneDrive, and Teams to understand the constructs of what is being migrated.
• Active Directory and Entra - Basic understanding of identities within Active Directory/Entra and how that relates to the users being migrated.
• PowerShell Scripting (If this is difficult to find, I can relent in this, but it would be very ideal) - Ability to develop and modify PowerShell scripts for automating migration tasks, user account management, and permissions.
• Troubleshooting and Issue Resolution - Strong analytical skills with a proactive approach to identify and resolve migration-related issues and minimize end-user impact.
• Microsoft Office Expert - Able to compare and merge Excel spreadsheets utilizing functions like vlookup and proficient with Microsoft Word to create documentation as required.
• Communication and Collaboration - Excellent verbal and written communication skills to interact with cross-functional teams, provide updates to stakeholders, and document procedures.

Nice-to-Have Skills:

• Microsoft 365 Administration - Experience being the administrator of a Microsoft 365 Tenant including managing things like retention policies, licensing management, and tenant settings.
• On-Premises Administrator Experience - Experience managing on-premises Active Directory environment including on-prem mailboxes.
• Microsoft 365 Tenant-to-Tenant Migration Experience - Hands-on experience with tenant-to-tenant migrations, including detailed knowledge of migration planning, execution, and troubleshooting.
• Migration Tools - Proficiency with AvePoint Fly, but even if there is other third-party migration tool experience, that is a plus.
• Knowledge of Security and Compliance Policies - Familiarity with Microsoft Information Protection, DLP, and conditional access policies, especially in migration contexts.
• Experience with Hybrid Environments - Understanding and experience with hybrid environments, directory synchronization, and identity management. 
• User and Change Management Experience - Experience in managing end-user expectations, providing training, and change management in the context of a major migration.
• Networking Fundamentals - Basic understanding of networking principles, DNS, and firewall rules, particularly in relation to Microsoft 365 connectivity and performance.

Ideal Certifications:

• Microsoft 365 Certified: Enterprise Administrator Expert – This certification covers the skills needed to evaluate, plan, migrate, deploy, and manage Microsoft 365 services.
• Microsoft Certified: Security, Compliance, and Identity Fundamentals – Essential for understanding security, compliance, and identity management in Microsoft 365 environments.
• Microsoft Certified: Identity and Access Administrator Associate – Provides a solid understanding of identity and access management, essential for managing users during migration.
  
  

 What’s in it for you?

• HMO coverage from day 1 of employment (2 free dependents)
• Group life insurance (upon regularization)
• Paid annual and sick leaves (convertible into cash)
• Paid compassionate leave (5 days)
• Employee Dedication Award (years of service)
• Employee Referral Bonus Program
• Promoting diversity and inclusion
• Business Travel Opportunity (Top Performers)
• Hybrid Working Arrangement
• Competitive compensation package, Performance bonuses/incentives
• Career growth & advancement opportunities

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drive our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.