Delivery Partner

The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. 

We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Our People

At Wizeline, we are a team of nearly 2,000 people spread across 25+ countries. We understand that great technology begins with outstanding talent and diversity of thought. Our business was built on doing well and doing good, and our values of Ownership, Innovation, Community, and Diversity & Inclusion are embedded within our company’s DNA. We are committed to offering our Wizeliners the opportunity to create their career path and develop the skills needed to achieve their personal goals.

Community Impact

We are proud to contribute to local economies by developing technology ecosystems in places like Mexico, Colombia, and Vietnam. We also created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. As of 2022, Academy has served more than 28,000 students across 675 courses. Wizeliners have the opportunity to upskill by taking Wizeline Academy courses and can also share their expertise by delivering classes to students.

Your Day-to-Day

The Delivery Partner is a value-obsessed service professional, who builds long term partnership relationships with client stakeholders. This person also orchestrates the methodologies, team structures, and engagement models, to maximize client outcomes and account growth.

To be successful in this role, you must:

• Manage the Delivery portfolio of the Business Unit, with ownership over end to end planning, execution and delivery of all projects and programs. 
• Keep portfolio-level visibility of delivery status, risk & issues, performance metrics and financial achievement. 
• Implement initiatives that drive continuous improvement in delivery methodologies, processes, and tools to enhance efficiency and client satisfaction, in consistency with the Wizeline way. 
• Be responsible for portfolio balancing, to ensure a healthy amount of project-based delivery, with Wizeline-governed teams, driven by predictable metrics and empowered for autonomous execution. 
• Accurately plan and forecast revenue growth to achieve revenue, margin, and profit targets.
• Ensure that the people managers in the Business Unit effectively follow HR  processes and best practices, and enable career development opportunities for our Wizeliners, in partnership with Communities. 
• Support the staffing and hiring of outstanding and relevant talent; working hand-in-hand with internal functions to drive the best possible talent management process and candidate experience.
• Establish the delivery governance in the projects and programs. Be actively involved in the governance of the high priority accounts, (steering committees and account QBRs). 
• Proactively identify opportunities to expand existing client portfolios by introducing new services, solutions, and value propositions (Wize Cores, Wize Pod’s, Studio Offerings). 
• Support the acquisition of new business. Own the rollout of the Wize Studio holistic offering in their Business Unit.

Are You a Fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

• Willingness to travel.
• Exceptional communicator.
• Fluent English speaker.
• 5+ years of experience with the role or similar roles
• Experience working with and leading dispersed cross-functional teams.
• Knowledge of software development processes in an agile environment.
• Experience in software development and product management.
• Experience managing strategic customer relationships.
• Having a broad knowledge of project and program management methodologies.
• Understand the wider objectives of the customer, such as business and strategic goals.
• Ability to work with a wide range of individuals and personalities.
• Strong leadership and managerial skills with appropriate experience.
• Strong knowledge of budgeting, project financial management, and resource allocation procedures.

Why You Should Apply

Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:

Our Values

At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees. 

Our Culture

We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. We ranked 7th on Expansión’s Super Companies 2021 list.

Our Benefits and Perks

We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. All Wizeliners have access to continuous learning opportunities through Wizeline Academy, including cloud certifications, mentorship, LinkedIn Learning, Udemy, and in-house technical bootcamps developed by our experts in the field. 

In recognition of our superb employee benefits, we debuted on Quartz’s list of the Best Companies for Remote Workers and ranked 5th on Expansión’s Super Workspaces 2021 list.

Our Global Family

To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes and provide immigration support when applicable. Before COVID-19, we had a robust Work Abroad program in place, which we plan to continue once it’s safe. 

#AllAreWelcomeHere

Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace where everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.