The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. 

We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Our People

At Wizeline, we are a team of near 2,000 people spread across 25+ countries. We understand that great technology begins with outstanding talent and diversity of thought. Our business was built on doing well and doing good, and our values of Ownership, Innovation, Community, and Diversity & Inclusion are embedded within our company’s DNA. We are committed to offering our Wizeliners the opportunity to create their career path and develop the skills needed to achieve their personal goals.

Community Impact

We are proud to contribute to local economies by developing technology ecosystems in places like Mexico, Colombia, and Vietnam. We also created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. As of 2022, Academy has served more than 28,000 students across 675 courses. Wizeliners have the opportunity to upskill by taking Wizeline Academy courses and can also share their expertise by delivering classes to students.

Your Day-to-Day

Wizeline fully embraces DevOps as a culture and methodology to get things done. As a Site Reliability Engineer at Wizeline, you will enable the quick release of quality products, thus leading to faster innovation cycles for our clients and a higher impact on the users.

You will be responsible for the non-functional attributes of the applications, such as scalability, performance, quality, and architecture. You will improve collaboration and organizational performance, and ensure world-class reliability and security of operations, all whilst achieving seamless software delivery in record time. You will work on projects that provide new opportunities for skill development and gain exposure to multinational brands

Here's what you'll be doing in your day-to-day work:

• Accountable for the health, changes, and lifecycle of the Cloud (or Application) Infrastructure.
• Identify, Solve and Prevent performance issues of many levels, IP Stack, Application or operating system.
• Help the team automate the application lifecycle, build, test, stage and deploy.
• Work with the engineering team and make architectural decisions.
• Encourage the use of best practices among the company.
• Write or Implement tools to improve the delivery of applications.

Are You a Fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Must-have Skills

Experience with Observability topics/solutions/products:

• Events
• Logs
• Metrics
• Traces (Nice to have)
• Cloudwatch
• Grafana
• Elasticsearch or Opensearch
• Fluentd (Nice to have)
• OpenTelemetry (Nice to have)
• Prometheus (Nice to have)

Experience with cloud infrastructure management

• Service provider: AWS (Kinesis, Opensearch, Cloudwatch, S3, IAM, VPC, Lambda)
• Infrastructure as Code: Terraform
• Kubernetes with Helm

CI/CD:

• Jenkins
• Github actions
• FluxCD

Scripting:

• Bash
• Python

Nice-to-have Skills

• System Administration Experience.
• Experience Scaling applications & Capacity Management.
• Knowledge of Networking.
• Mentorship skills
• Google Cloud Professional Cloud Architect or Associate Cloud Engineer certification

Why You Should Apply

Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:

Our Values

At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees. 

Our Culture

We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. We ranked 7th on Expansión’s Super Companies 2021 list.

Our Benefits and Perks

We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. All Wizeliners have access to continuous learning opportunities through Wizeline Academy, including cloud certifications, mentorship, LinkedIn Learning, Udemy, and in-house technical bootcamps developed by our experts in the field. 

In recognition of our superb employee benefits, we debuted on Quartz’s list of the Best Companies for Remote Workers and ranked 5th on Expansión’s Super Workspaces 2021 list.

Our Global Family

To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes as well as provide immigration support when applicable. Prior to COVID-19, we had a robust Work Abroad program in place, which we plan to continue once it’s safe to do so. 

#AllAreWelcomeHere

Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace where everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.