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Dialpad

Product Marketing (Insights) Intern

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San Ramon, US

2d ago
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Job Description

Hybrid

About Dialpad

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the role 

We are seeking a Market Analysis Intern to join our Product Marketing team this summer. This is an incredible opportunity to learn and grow alongside leaders and industry experts within an Ai-powered tech company. You’ll be exposed to multiple areas within the marketing team, such as market research, competitive analysis, analyst relations, messaging & positioning, and communications. Your contributions will impact real-world projects for both our users and Dialers.

This internship will be hybrid, with a minimum of 2 days in office, located in San Ramon. The intern manager will be the Product Marketing Director, Insights. The program will run from June 16 to August 15, 2025.Dialpad’s Product Marketing team is responsible for:

  • Developing research and analysis across market, customers, and competition that lead to insights to inform  marketing, sales, and product initiatives.
  • Creating a winning narrative and stories that surface in pitch decks, GTM strategies, thought leadership, and communications. 
  • Partnering with content and writing teams to execute a content strategy that is powerful and consistent.
  • Leading successful product launches.

About you

You’re an MBA student with an interest in research-driven business, marketing, and product strategy in the tech and telecom industry. You love to learn, synthesize information, and identify key insights and trends that can help a business differentiate. You write clearly and present your ideas effectively. You’re ready to be treated like a colleague and paid for your contributions.

Requirements

  • Current MBA student.
  • Hybrid with at least 2 days in the office. 
  • Able to work in San Ramon area (or will be for the summer).
  • 60-90 days preferred (10 business weeks).
  • To be interviewed (both for our vetting and for their practice).

What you will achieve

         In your first 30 days you will:

  • Perform a survey of internally-available and publicly-available research and data on Ai solutions for customer communications
  • Understand from internal and industry Ai experts how Ai will evolve in the next 2-3 years and what that means for our industry
  • Identify forward-looking Ai trends that you think should guide Dialpad’s messaging & positioning and product strategies
  • Accompany Product Marketing mentors to substantive meetings across the organization

         By the end of your internship you will have:

  • Developed a trends report on the Ai customer communications landscape that includes market, buyer, and competitive information
  • Generated recommendations for Dialpad’s marketing and product teams
  • Presented your findings to Dialpad leadership
  • Demonstrated the ability to efficiently in a fast-paced remote-first company
  • Presented your work to a company-wide group of business leaders and mentors

Value to the Intern

  • Paid position, which provides exposure to marketing, sales, and product teams and an in-house, tech-forward company.
  • Opportunity to build skills related to, and an understanding of SaaS ecosystem, business model, and tech stack.
  • Chance to expand your professional network with team members of a dynamic Ai tech company of growing value.
  • Continuing Education

Value to Dialpad

  • Give back to the community by deepening our market and competitive insights and intelligence around the future of AI in customer communications.
  • Increase brand awareness among valuable potential hires; build a pipeline of known-good candidates to improve hiring efficiency/reduce costs.
  • Assist with product marketing, marketing, and insights initiatives.

For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

California Salary Range
$20—$20 USD

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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