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Plaid

Account Manager - Enterprise

🌎

San Francisco

1w ago
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Job Description

$113,184 - $170,208
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

The Account Management team in Plaid’s Enterprise Segment is responsible for developing strong relationships and impactful solutions to help customers grow. The team’s deep technical, product, and industry knowledge helps our cross-vertical cohort of customers build and scale amazing applications. We act as partners, advisors, and advocates for our customers to help shape how consumer and business interactions with their finances will drastically improve in the coming years.

Plaid is looking for an experienced customer-facing professional to manage and grow our relationships with a small, focused portfolio of high-potential, strategic customers. The right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships with large enterprise customers (cross-selling/up-selling, increasing product utilization, senior stakeholder management). In this role, you will focus on managing a small portfolio of Plaid’s largest customer accounts.  You will be the primary point of contact for your customers and will work with them on all stages of integration, scaling, product expansion, and partnership management.

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