Since launching in 2006, Amazon Web Services has been providing world-leading cloud technologies that help any organization and any individual build solutions to transform industries, communities, and lives for the better. As part of Amazon, we strive to be Earth’s most customer-centric company. We work backwards from our customers’ problems to provide them with cloud infrastructure that meets their needs, so they can reinvent continuously and push through barriers of what people thought was possible.

Whether they are entrepreneurs launching new businesses, established companies reinventing themselves, non-profits working to advance their missions, or governments and cities seeking to serve their citizens more effectively—our customers trust AWS with their livelihoods, their goals, their ideas, and their data.

SUMMARY
Are you passionate about building and leading high-performance teams to champion meaningful technology transformations for strategic customers of AWS? Can you lead world class teams who are determined to drive breakthrough business outcomes?
AWS Japan is seeking a Director, Professional Services (ProServe) Japan to help grow and scale our Professional Services team in Japan. Japan is one a critical, fast growing market for AWS globally. This Director will serve as part of the AWS Japan leadership team providing direction on the most complex business and cloud transformation projects in key industries, allowing our customers to accelerate their innovation agenda. This individual will contribute at an international level to design and drive the cloud-based IT professional services delivery model of the future.
AWS aspires to be the strategic transformation platform of choice that reshapes the way Government, Enterprises and Start-ups build and run their businesses. Our consultants advise customers on migrating existing systems, modernizing applications, developing GenAI applications and workloads, and building new systems using the full range of AWS services.


Key job responsibilities
KEY OBJECTIVES
The Director, ProServe Japan’s key objective is to lead and inspire the AWS ProServe team that will fuel the growth of the Japan market and deliver outsized impacts for customers.

• Position AWS customers for success - collaborate with our field sales organisation to develop strong customer and partner relationships with CIOs, CTOs, IT functional leaders and business sponsor executives.
• Lead the sales and delivery of ProServe’s engagements, fuel the growth of the Japan market and deliver outsized impact for clients.
• Work directly with customers and AWS field sales, support, training & certification, technical and specialty teams to shape projects, programs, and strategy of large enterprises going through complex cloud transformations including: digital transformation, data center exits, Generative AI, migrations, and modernization.
• Establish executive and technical relationships with Partner ecosystem participants - key integrators, software vendors and managed services providers who offer cloud-based IT services and solutions. Deliver joint proposals and engagements to help partners succeed in large, complex customer engagements using AWS. Collaborate with AWS field and technical sales, training and support teams to help partners and customers learn and use AWS platform.
• Deliver value - oversee the high-quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial sectors.
• Lead great teams – inspire followership: attract and develop top talent to build high performing teams with superior technical depth, and outstanding customer relationship skills.

KEY CAPABILITIES
• Customer Obsession: Strong relationship building skills at the most senior level and a relentless focus on what it takes to make customers successful.
• Revenue Driven Mindset: Focuses on customer business outcomes and increasing platform production usage. Demonstrated ability to shape and execute large, complex deals.
• Strong Operator: Can dive deep, innovate and drive quality in all aspects of execution; projects, people, platform, programs, and partners.
• Earn Trust: Ability to influence without authority, can work with partners and within a matrix
• Hire and Develop the Best: Outstanding people leadership skills with the ability to attract and develop the senior industry and technical leaders who will build and scale teams and/or businesses.
• Business Acumen/Think Big: Innovative thinker and transformative leader who can look around corners, identify the next opportunity to build and grow the Japan business. Must also be able to partner with CxOs and articulate to customers and partners a business-minded, ‘Think Big’ value proposition.
• Sufficient Understanding of Digital: Leader who has worked on or worked closely with teams on large scale digital transformation


Qualifications
• Bachelor's degree; Masters/MBA degree preferred
• 20+ years of relevant experience in Enterprise IT consulting services sales and delivery
• Track record of leading C-level conversations anchored in driving transformational change
• Experience in building and overseeing the delivery of transformational programs & engagements with large enterprises, spanning multiple industries
• Proven ability to initiate and shape complex deals, and developing repeatable deal and partner constructs that drive scale
• Vertical industry sales and delivery experience, e.g. in Financial Services, Manufacturing, Retail, or Healthcare and Life Sciences is a plus
• Proficiency in both Japanese and English written and verbal business communications.