Sr. HR Administrator with French and English – 12-months (fixed-term) contract , BXT SE Operations (Benefits)

At Amazon we believe that every day is still day one.

Join our HR Benefits team which is supporting Amazon employees across European region countries. The Benefits team provides a multi-language capability to our internal customers and, we are looking for Sr. HR Administrators. Reporting into an BXT Team Manager, role holders will provide HR Administration Services related to benefits and support to our employees.


Key job responsibilities
- Work on and support key employee life cycle processes such as new starters, data management, absence management, transfers and leavers.
- Input, update and maintain all HR related data in a timely manner. Maintain the accuracy of information and key changes as and when necessary and by deadlines as required
- Create and review standard operating procedure documents (SOPs).
- Carry out audits and checks on data changes to ensure accurate and timely payment of the employee population. Maintain, manage and regularly audit all electronic personnel files.
- Performing internal audits for processes related to vendor and payroll.
- Act as main point of contact for external vendors.
- Provide process training to new joiners.
- Participate in the continuous improvement of HR processes.
- Take ownership to Communicate effectively with a high degree of customer focus both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging

What we offer:
- 5 weeks of vacation
- Meal vouchers
- Public transport reimbursement
- Multi-sport card
- Employee referral program bonus
- Life insurance and pension plan
- Varying local discounts e. g. for canteens, cafes etc.



A day in the life
Work on daily tickets/Cases to support Employee enrollments - International assignments
Support with Content management across various channels
Support with complex process like - Meal voucher calculations and delivery
Conducting C&S activity
Open enrollment and related activity
Supporting benefit policy
Contract management- Human resources or customer service experience
- Bachelor degree or equivalent
- Microsoft Office products and applications experience
- Proficiency in written and verbal English (B2 CEFR)
- Proficiency in written and verbal French (B2 CEFR)- Knowledge of HR processes and systems
- Experience working with KPIs and SLAs
- Case management experience
- Good command in another EU language
- Ability to work in changing environment
- Ability to handle various responsibilities




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