Contentsquare
Senior Manager, Customer Success
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San Francisco, California
1w ago
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Job Description
$150,000 - $170,000
We are looking for a Senior Manager of Customer Success to lead our California region, overseeing a team of CSMs. This role requires a hands-on leader who excels at coaching by doing, identifying and mitigating risks, and ensuring alignment across Customer Success, Sales, and other key teams.
The ideal candidate is a strong people leader with experience managing high-value, complex customer relationships and a proven ability to drive renewals and expansion. They should be comfortable getting into the trenches with their team, providing direct support when needed, and ensuring the region runs smoothly. Experience in martech, analytics, or a technical product is a plus.
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