Centerfield

Centerfield

Client Concierge

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🌍Boston, MA
1w ago
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Job Description

$60,000 - $65,000
Hi, We're Centerfield. Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.
If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.
The Opportunity...We’re looking for a proactive, people-oriented Client Concierge to engage our existing and new Business.com customers through thoughtful outbound and inbound outreach. You’ll serve as the first point of contact for customers, walking them through their Business.com+ experience, uncovering needs, and helping identify which services best support their business needs.
This role blends customer service, account management, and consultative buyer's journey, ensuring every client feels heard, understood, and able to make an educated decision around the tools needed to help their business succeed. It's ideal for someone who thrives in a fast-paced environment and is excited about helping small and mid-sized businesses.
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