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Contentstack
Program Manager
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🌎Chennai (Hybrid)
1w ago
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Job Description

Hybrid

What is Contentstack?

Contentstack is the creator of the headless CMS and the Composable Digital Experience Platform (DXP) category leader. Iconic brands around the world, such as Alaska Airlines, ASICS, Burberry, Mattel, Mitsubishi, and Walmart, invest in Contentstack to rise above the noise in today's crowded and competitive digital markets and to gain their unique Experience Edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code. Learn more at www.contentstack.com.

Who Are We?

At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

What Are We Looking For?

Contentstack is looking for a Program Manager . If you’re looking for an opportunity to join an innovative, fun, and fast-paced team where your contributions will have a meaningful impact, we’d love to hear from you! 

Roles and Responsibilities:

  • Drive cross-functional initiatives that span development teams and, in some cases, product lines.
  • Partner with Product, Engineering and Business teams to facilitate the definition of program / project scope, goals, and deliverables.
  • Detect, communicate, track, and manage program risks and flag problems before they happen.
  • Drive ongoing process improvements to improve execution and efficiency of the teams within their domain area by pulling from standard methodologies or by inventing something new.
  • Act as a conduit of information between engineering and other internal groups (both technical and non-technical) to ensure that decisions and status are understood.
  • Build consensus across the engineering organization.
  • Evangelize the Program Management craft.

What We’re Looking For

  • Experience of 10-15 years with at least 6-8 years of relevant experience working in Project or Program Management in a SaaS Product environment.
  • Proven experience with a variety of Agile software development methodologies.
  • Good experience in Scrum, Kanban and XP methodologies
  • Full Program / Project lifecycle experience from project inception to go-to-market.
  • Excellent written and verbal communication skills.
  • Certified with PMI-ACP , PMP , CSM, SAFe or similar Program management standards.
  • High proficiency with JIRA, Confluence and similar Program management tools.
  • Great attention to detail. Understanding and resolving issues, engineering wide initiatives.
  • Sharp analytical and problem-solving skills.
  • Proven experience of establishing proper and transparent program metrics for tracking ongoing progress and detecting bottlenecks.
  • Working knowledge of the technology that drives Web and Mobile development.
  • Experience working with a geographically distributed team.
  • Must be comfortable communicating with executive management and cross-functional teams.

Bonus points

  • Bachelor degree in CS or Engineering along with a Masters in Business.
  • Experience building consumer web, browser, desktop and mobile products in a SaaS based culture.
  • Familiarity using an OKR framework to track progress.

Experience - 10 to 15 Years

Location - Chennai (Hybrid)

What Do We Offer?

Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it. 

Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including ASICS, Chase, Steve Madden, Holiday Inn, Icelandair, Mattel, Mitsubishi, Riot Games, Shell, and many more!

One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…

 

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