Experience Manager, Pune

Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is an in-office position and you’ll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day.  

Position Summary

The Workplace Experience Manager, Pune, oversees day-to-day workplace operations of the Pune site, inclusive of facilities, events, and security & health and safety. The Experience Manager is a steward for the office, creating positive and impactful workplace experiences through exceptional customer service and meaningful engagement. 

What you'll get to do...

• Be a leader and the “face of the office” by engaging with employees at all levels of the organization.
• Deliver programs and services that positively impact the workplace culture and employee productivity.
• Understand regional and cultural nuances to promote better delivery of localised workplace experience initiatives.
• Oversee workplace experience operations at the Pune site.
• Oversee coordination of office events.
• Manage office Food program and 3^rd party vendor management.
• Partner with IT to provide and assist in resolution of technology support for offices.
• Accurately manage and report site spend against given budgets.
• Manage local logistics program in coordination with Logistics team.
• Audit and inspect site and equipment for appearance, repairs, and maintenance work.
• Coordinate and communicate with building management and service providers to ensure efficient operation of the office.
• Manage third-party facilities contractors and vendors.
• Partner with the regional safety & security team, to maintain a safe and secure workplace including access management, health & safety compliance, CPR/AED/First Aid training.
• Address workplace tickets.

Your experience should include...

• 3+ years of experience in Facilities Management.
• Experience in managing 3rd party vendors.
• Experience in Stakeholder Management, with a problem solving attitude.
• Experience in customer service, through resolution of daily operational issues.
• Attention to detail, focusing on the “little things” that make the workplace special.
• Knowledge of local, regional, cultural nuances and laws.
• Excellent English verbal and written communication.

You might also have...

• Experience with first aid training will be beneficial

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.