Regional Operations Manager, SOC Services, NASA

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience managing, sourcing, or procuring business resources and vendors.
• 5 years of experience coordinating or managing resources for data center locations, and leading operational or project based work and tasks.
• Experience overseeing technical and non-technical groups to drive business outcomes.

Preferred qualifications:

• Experience in global operations across multiple countries and cultures.
• Experience with security technologies including CCTV, Access Control, and Incident Management Systems.
• Experience in leading multi-disciplinary teams in a complex international environment.
• Ability to manage security operations, security personnel, and to deliver high-quality, customer-oriented security programs.
• Ability to lead projects by navigating priorities, measurable objectives, dependencies, planning, resourcing, scheduling, budgeting, implementation and subsequent monitoring.
• Excellent leadership skills.

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

Google’s Data Center Compliance, Safety, and Risk Management (CSRM) team is a dedicated organization chartered with protecting the people and assets of Google’s global critical infrastructure. CSRM consists of industry leading professionals who leverage advanced security systems, dedicated guarding forces, risk management and compliance framework programs to support the entirety of Google Data Centers.

As a SOC Services, Regional Operations Manager, you will drive the outcomes of key SOC infrastructure through technical contributions. You will use your understanding of SOC processes, operations, and local laws to develop and guide programs that align with regional or global strategy in order to gain efficiency while managing SOC Services Objectives and Key Results (OKRs) assigned to them.

In this role, you will partner with external industry leaders and collaborate with upper management and cross-functional teams to discuss project prioritization, and resource allocation. You will also demonstrate the behaviors expected of all Googlers as captured in Google's cultural pillars, and will engage in community contributions to improve and sustain our culture, making Google a better place to work.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $101,000-$144,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

• Provide technical and operational oversight for SOC teams, leading crisis and incident response, and coordinating within the broader Compliance, Safety, and Risk Management (CSRM) and SOC Services ecosystem.
• Serve as a core leader within the Regional Leadership Team, capable of supporting global events and contributing to the delivery of regional CSRM strategy.
• Support the continuous development and scaling of the Security Operations Program, including updates to procedures and overall program enhancements.
• Analyze, develop, and strengthen CSRM processes and procedures, guiding their integration across the SOC Services ecosystem while tracking regional trends and risks.
• Communicate and collaborate effectively with leadership and cross-functional colleagues both within and outside of CSRM to ensure aligned efforts.