Engineering Manager, FinTech- Regtech

Role Overview To help us accelerate on this journey, we are looking for an Engineering Manager to join our Shanghai team . We empower millions of travellers around the world to find their perfect accommodation match. As an Engineering Manager in this area, you will lead a team of highly skilled engineers to modernize and re-architect some of our key product components to unlock new business opportunities. You will manage, coach, and develop an engineering team, ensuring the development of both (the individual and team as a whole) are in line with organisational objectives and direction. You should be a role model, technically strong to help your team develop and be able to be hands-on when needed. The Engineering Manager manages all activities of an engineering in scope through the direction of activities, to design new products and modify existing designs, ensuring that deliverables are on time and with acceptable quality. The role holder is required to analyse technology trends, human talent needs, and market demand to plan projects to ensure resilience in line with current demand and future ambition. In addition to this, the role will confer with leaders, production, key stakeholders and marketing teams to determine engineering feasibility, cost effectiveness, scalability, and time-to-market for new and existing products. Key Responsibilities Managing People Inspire, grow and develop individuals by helping the creation of their personal development plan, using available learning resources and offering stretch opportunities. Handle underperformance by setting and reviewing performance objectives and critical metrics, providing timely feedback and collaborating with HR counterparts. Managing Teams Get things done in the right way by taking ownership, being proactive and collaborating with business counterparts, peers, other craft managers and collaborators. Ensure delivery by tracking team health metrics and Key Performance Indicators, monitoring roadmap progress, identifying blockers and resolving or raising them. Manage the team's collaborators by reporting progress and blockers in a clear and timely manner. Plan and manage headcount by actively participating and involving own team in recruitment efforts and planning processes. Coaching/Mentoring Coach, guide and improve the overall performance of collaborators and colleagues at all levels, when appropriate, by sharing experience, knowledge and approaches to work. End to End System Ownership Own a service end to end by actively monitoring application health and performance, setting and monitoring relevant metrics and act accordingly when violated. Reduce business continuity risks and bus factor by applying innovative practices and tools, and writing the appropriate documentation such as runbooks and OpDocs. Reduce risk and obtain customer feedback by using continuous delivery and experimentation frameworks. Independently manage an application or service by working through deployment and operations in production and guide more junior members of the team in all the above topics. Technical Incident Management Address and resolve live production issues by mitigating the customer impact within SLA Improve the overall reliability of systems by producing long term solutions through root cause analysis Keep track of incidents by contributing to postmortem processes and logging live issues Building software applications Build software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business area. Write readable and reusable code by applying standard patterns and using standard libraries. Refactor and simplify code by introducing design patterns when necessary. Ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategy. Maintain data security, integrity and quality by effectively following company standards and best practices, guiding more junior members of the team in all the above topics. Architectural Guidance Advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape Set a clear direction for a technical capability by evaluating and aligning the target architecture improvements, reframing architectural designs and decisions for varied stakeholder Critical Thinking Systematically identify patterns and underlying issues in complex situations, and to find solutions by applying logical and analytical thinking. Constructively evaluate and develop ideas, plans and solutions by reviewing them, objectively taking into account external knowledge, initiating 'SMART' improvements and articulating their rationale. Continuous Quality and Process Improvement Find opportunities for process, system and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods and standards. Design and implement relevant improvements by defining adapted/new process flows, standards, and practices that enable business performance. Effective Communication Deliver clear, well-structured, and meaningful information to a target audience by using suitable communication mediums and language tailored to the audience Achieve mutually agreeable solutions by staying adaptable, communicating ideas in clear coherent language and practising active listening Ask relevant (follow-up) questions to properly engage with the speaker and really understand what they are saying, by applying listening and reflection techniques This role may require to be on an on-call rotation Role Qualifications and Requirements: Bachelor’s Degree or equivalent experience 5-8 years of relevant job experience Fluent Communication skills in both English & Chinese Benefits & Perks: Global Impact, Personal Relevance: Our global benefits and perks can be found here: https://careers.booking.com/benefits/ #ThinkInclusion: Wellbeing & Inclusion at Booking.com: Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” Read all about IDBW and the Employee Resource Groups (ERGs) at Booking.com here Career Development Opportunities: Learn more about your Career Journey here Explore the Development Toolkit For more information, please review the How we Hire FAQ and Manager’s portal. Need any support with your application or preparation? Get in touch with your Internal Recruitment Partner or check out these resources on how to prepare for an internal interview! Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.