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Apple

AppleCare Engineering Program Manager

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Sunnyvale, California, United States

23h ago
👀 10 views
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Job Description

Description

Description
In this role, you will be partnering with AppleCare Readiness teams and Diagnostic architects to understand and lead software and systems changes needed to support new hardware and software projects. Drive project implementation plans for diagnostic feature development and complete those plans with multi-functional engineering teams. Lead design review discussions and track design achievements and success criteria for each milestone. Coordinate program reviews and status updates on top engineering issues to all levels of management including high-level executives. This role will also involve leading validation of AppleCare diagnostic projects for new hardware and software releases while ensuring close inter-team coordination and end-to-end collaboration on the work. Overall the responsibility will be to ensure all engineering and technical aspects of AppleCare diagnostic programs are delivered in a timely manner.

Minimum Qualifications

Minimum Qualifications
  • Degree in Computer Science, Electronics Engineering, Industrial Engineering, or related field and 3+ years of experience in related occupation.
  • Software and Hardware Project management skills
  • Experience in coordinating complex software projects from design to release
  • Understanding of operating systems; (iOS, MacOS, iPadOS)
  • Detailed knowledge and understanding of product development processes
  • Negotiation and risk management skills
  • Strong written and verbal communication skills
  • Ability to effectively work with cross functional teams to understand requirements and identify design and engineering impacts
  • Ability to understand highly technical concepts and explain those to different audiences with varying technical abilities, including high level descriptions for leadership

Key Qualifications

Key Qualifications

Preferred Qualifications

Preferred Qualifications
  • MBA preferred
  • Mechanical engineering experience is desired
  • Outstanding collaboration skills; standout colleague

Education & Experience

Education & Experience

Additional Requirements

Additional Requirements

Pay & Benefits

Pay & Benefits
  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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