Specialist, Software Provisioning

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

We are seeking a highly organized and detail-oriented Software Provisioning Specialist to join our team. In this role, you will be responsible for the management, coordination, and execution of software provisioning processes, ensuring that software licenses and resources are allocated efficiently and in compliance with licensing agreements. You will collaborate with various departments, including IT, procurement, and vendor management, to ensure timely delivery and deployment of software assets.

Key responsibilities:

• Software Provisioning: Manage the end-to-end software provisioning process, including the assignment, installation, and configuration of software licenses and applications to end-users and systems

• License Management: Monitor and track software license usage, ensuring compliance with licensing agreements, and avoiding over-licensing or under-licensing situations

• User Support: Provide support to end-users regarding software requests, installations, and troubleshooting issues related to software provisioning

• Vendor Coordination: Work closely with software vendors to manage license renewals, negotiate contracts, and resolve any issues related to software provisioning or licensing

• Inventory Management: Maintain accurate records of software assets, licenses, and provisioning activities in asset management systems or databases

• Compliance Monitoring: Ensure that all software provisioning activities adhere to organizational policies, industry standards, and regulatory requirements

• Reporting: Generate and maintain regular reports on software usage, license compliance, and provisioning activities for management review

Qualifications:

Experience:

• 2+ years of experience in software asset management, software provisioning, asset data analysis, or a related role.
• Experience with software license management tools and asset management systems.

Skills:

• Strong understanding of software licensing models and compliance requirements.
• Excellent organizational skills with a keen attention to detail.
• Proficient in using IT service management (ITSM) tools and software provisioning platforms.
• Strong analytical and problem-solving abilities.
• Effective communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Certification/s:

• Relevant certifications in software asset management (e.g., CSAM, ITIL) are a plus

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.