Senior Account Manager

Key Responsibilities Assist Booking.com by developing yearly business plans with premier partners, with clear objectives and commitments around marketing, skills development and business growth. Review the plan on quarterly basis and take corrective actions when needed. Proactively drive the execution of the business plan and monitor the progress, whilst course correct when needed. Help identifying new potential connectivity partners and onboard them. Serve as an advocate for the connectivity partners within Booking.com Local Partner Services teams. Ensure the partners are able to represent Booking.com and its value proposition to (mutual) accommodation partners. Represent Booking.com on technology industry events within relevant territory. Assist Booking.com driving and initiating activities to approach new accommodation partners or by finding ways to improve the performance of accommodation partners on its platform. Monitor business needs and work closely with internal Product managers and Product Marketing Managers to help develop new features. Educate and train the providers sales-, support- and account management teams on booking.com product portfolio and offerings, so they can act as an extended interface to our accommodations. Create and drive marketing campaigns with the provider that increase API feature usage and improve conversion and awareness of booking.com key products Help identify new ideas for investment, working with partners to identify areas to improve the offering that would drive better guest and accommodation experience Builds and manages the product (integrations) roadmap of the partners in their portfolio and proactively reports internally on progress. Guide and support partners in the solutioning and development of new API integrations and drive usage of these features at accommodation level Communication.Stakeholder Product Teams Digital Partner Experience Connectivity Technical Support & Services Connectivity program managers Local Partner Services C-level of Providers/partners Technical/product Staff of providers Communication.Type Information Cooperation Cooperation Cooperation Cooperation Persuasion Cooperation Communication.Frequency Occasionally Frequent Frequent Frequent Occasionally Continuous Continuous Level of Education.Level of Education Bachelor degree Years of relevant Job Knowledge.Years of relevant Job Knowledge Broad Job Knowledge (3 - 5 years) Requirements of special knowledge/skills BA/BS degree or equivalent practical experience 3-5 years of experience in partner development, business development in the technology industry Experience in hotel technology space and knowledge of OTA (Open Travel Alliance) specifications, XML based messaging and SQL are a strong plus. Understanding of cloud business models and how applications & services are brought to market. Experience with technology platforms and solutions with a reasonable level of technical proficiency Ability to manage projects across multiple departments and stakeholders. Ability to effectively present to and engage with C-Level executives Passionate about technology and support: live and breathe to create solutions, and love the feeling of satisfying partners and building long lasting, impactful business relationships. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.