Sales Operations Intern (Hybrid)

JOB SUMMARY:

As part of the Trace3xpereince Program, the Sales Operations Tracer (Intern) will learn how to review new item records that need to be validated and populate the necessary business unit and financial attributes in a timely manner. In addition, the Sales Operations Tracer (Intern) will be responsible for reviewing renewable items on sales orders to ensure each order has a renewal opportunity attached to it to help us secure future renewal business. Finally, the Sales Operations Tracer (Intern) will assist the Sales Operations Specialists with reviewing Sales Orders for accuracy, creating purchase orders in a timely manner, and fulfilling Software/Support/Virtual items for specific sales teams. Tracers in this program will receive accelerated professional development, IT industry exposure, world-class mentoring, and a unique networking opportunity across the organization.

WHAT YOU CAN EXPECT TO LEARN:

• Learn the internal item setup process and coordinate with the sales team to ensure proper classification of each item “attribute” (tax classification, practice area, type, etc.)
• Conduct a review of all renewable orders to ensure they have renewal opportunities tied to them and add a renewal opportunity start date as necessary
• Learn the different steps of how to process a purchase order at an IT organization like Trace3
• Review orders to ensure accuracy of shipping address, PO, shipping account information, price, etc.
• Enter purchase orders into our ERP (NetSuite)
• Learn and work alongside Accounting and Sales to resolve variances and problem-solve discrepancies
• Track backlog of orders processed and perform item fulfillment based on vendor fulfillment document
• Learn how to build relationships with internal teams, sales, and outside vendors
• Perform other duties as assigned

ELIGIBILITY AND PREFERRED SKILLS:

• Enrollment in the Junior or Senior year of an undergraduate or graduate degree program at an accredited college or university
• Candidates should be pursuing a field of study applicable to the Purchasing Specialist Internship
• Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant’s transcrip
• Academic or professional/internship experience working in a professional setting is a plus
• Ability to work independently on assigned tasks and accepts direction on given assignments
• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Availability to work 40 hours per week throughout the internship
• Proficient in basic computer/laptop use, including advanced operations