Regional Senior Solutions Architect

JOB SUMMARY:

The Senior Regional Solutions Architect will provide technical expertise around a broad range of Enterprise, Cloud and Data Center solutions. The presales Architect will be a technical liaison between engineering and sales team with the customer’s technical stakeholders. This position will have a strong understanding of how technology enables businesses to develop strategies and meet objectives along with understanding Architecture and Design. The Architect will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the products/solutions that best meet those needs.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Provide a communication conduit from customer technical stakeholders to internal engineering team
• Support Pre-sales campaigns by working with the account manager to scope, define, and develop the appropriate strategy or campaign
• Help identify Cloud and Modern Infrastructure opportunities within our account base and work with the Sales Team to drive these opportunities to completion.
• Develop technical/reference architectures or collateral to support pre-sales campaigns or as-required for delivery team
• Develop rapport with technical stakeholders (architects, lead engineers, managers) to expand relationships with other technical stakeholders and learn about new or potential opportunities for Trace3 technologies
• Build and develop relationships with manufacturer partners
• Conduct architecture chalk talks, design concepts, and conduct product demonstrations, webinars, and presentations to internal teams and customers
• Prepare documentation for systems architecture, provide support guidelines, system metrics, and project information plans
• Set up state of the art Proof of Concept Labs (POC Labs) for new cutting-edge technologies, hardware configurations which involves meeting with technology partners, understanding the latest technology, and applying it to current market requirements.
• Design container-based deployment solutions using Docker and Kubernetes.
• Engage internal engineering team with new opportunities, issue resolution situations and provide frequent updates to Account Manager and Engineering teams
• Expose technical stakeholders to new enhancements and/or technologies through onsite or WebEx presentations
• Document and update sold products in each major account
• Assist the account team in the development of requirements and diagram information within project proposals
• Escalate to management and engineering with resource or fulfillment concerns
• Coordinate implementation with customer and internal engineering team
• Ensure customer satisfaction with communication and support
• May perform other duties as assigned by supervisor

REQUIRED SKILLS AND EXPERIENCE:

• Bachelor’s degree preferred
• Minimum of 5 years of relevant sales experience within a technology environment
• Understanding of modern infrastructure solutions and technologies including the following manufacturers listed below:
  • Cisco UCS
  • VMware
  • Nutanix
  • Pure Storage
• Experience with developing high level Architecture and technology designs and solutions to support virtualized workloads within the data center
• Experience with modern application solutions like containers
• Experience and understanding of AWS and public cloud solutions
• The ideal candidate will have experience working with virtualization solutions and technology platforms within the Data Center along with supporting equivalent Public Cloud solutions
• Excellent understanding of business environments and challenges of IT operations in an enterprise level corporation
• Proven success in technical solution selling and strong understand of how clients use technology to meet business objectives
• Strong financial and business acumen with understanding of a multi-faceted business operation
• Excellent oral, written communication and presentation skills with an ability to present technical issues, training sessions, and demos to C-Level Executives and non-technical audience
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
• Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers
• Other duties as assigned by supervisor