Learning & Development Coordinator

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

FareHarbor is looking for a Learning and Development Coordinator to champion our culture of “Be Curious and Learn.” In this role, you will play a vital part in fostering a culture of continuous learning by supporting and coordinating impactful learning initiatives that elevate the employee experience. As an L&D Coordinator, you’ll collaborate closely with global teams and key stakeholders to support the delivery of seamless training programs, manage learning projects, and ensure the success of onboarding and development initiatives.

This position is perfect for someone who thrives in dynamic organizations, is highly organized, and is passionate about contributing to a growing team and organization.

What you’ll do here:

• Follow the employee onboarding experience through the onboarding sessions, working closely with the People Team, department trainers and managers. 
• Support the design, scheduling, and delivery of training programs, workshops, and onboarding initiatives.
• Partner closely with the Learning Development & Culture team globally and other key stakeholders of the People Foster FareHarbor culture and values, supporting the creation of an inclusive environment.
• Coordinate and organize Learning Development & Culture  initiatives and programs
• Track and report on (impact) metrics, engagement, participation and other related milestones for Learning Development & Culture  initiatives.
• Collaborate with cross-functional teams to streamline processes and ensure smooth delivery of learning programs.
• Assist with the administration of Learning Management Systems (LMS) by uploading content, enrolling users, and tracking participation.
• Use project management tools to keep training initiatives on track.
• Maintain the Learning Development & Culture calendar, ensuring alignment with organizational goals and deadlines.
• Maintain accurate training records and reports, ensuring compliance with company standards.

Requirements:

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field (or equivalent experience).
• Strong project management skills, with experience using tools such as Asana, Trello, or MS Project.
• Excellent organizational and multitasking abilities, with a proven ability to manage deadlines.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with team members.
• Understanding of best practices for adult learning.
• Minimum 2 years work experience required

Preferred:

• Familiarity with L&D concepts, frameworks, and best practices.
• Experience using Learning Management Systems (LMS).
• Previous experience as project coordination, HR, or a related field.
• Experience with data analysis tools and methodologies to measure engagement and impact and make data-driven decisions.
• Solid organizational and project management skills, with the capability to manage multiple projects simultaneously while meeting deadlines.

Benefits 

• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy 
• Pension Plan
• Central Amsterdam Location
• Discount CZ insurance
• Working in a multicultural environment - 45 different nationalities 
• Commuting allowance for public transport & subsidized lunch
• Wellness benefits (Headspace subscription & wellness webinars) 
• Hybrid friendly
• Work-from-home assistance
• Educational Opportunities
• Social hours & events and team-building 
• 26 vacation days per year

Salary Range: , plus 10% bonus potential 

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

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Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.