We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
Who we are
We’re a passionate engineering, platform, and operations team, developing and supporting ground-breaking products. Together, we’ll build for the future, creating more opportunities for wellness businesses around the world to help their customers lead full, healthy lives. We push ourselves and our company to always strive for this higher purpose, recognizing the power in working together toward the same goal. We believe in building a diverse company where everyone feels safe bringing their authentic selves to work. And we believe that the secret to success is our people. Join the team, and let’s see what we can accomplish together!
Your role
As a Senior Product Manager, you’ll be a part of a team. you will own the native app used daily by staff at tens of thousands of wellness studios worldwide. You'll lead the strategy, design, and ongoing improvements to ensure the app meets user needs and enhances efficiency. Collaborating with cross-functional teams, you'll prioritize updates, analyze performance, and use feedback to drive product decisions. You'll also provide training and support to ensure wellness studio staff can make the most of the app’s features.
Role and Responsibility
• Expected to build and manage the roadmap for the staff-facing mobile application
• From B2B background. Nice to have experience with workflow-heavy tools
• Strong communicator / collaborator across teams
• Should be excited to grow in IC
• Stakeholder management, excited to collaborate with other PMs across domains on web
• Collaboration a cross-functional squad of engineers, designers, and researchers to scope and execute highest ROI product opportunities.
• Manage ideation, evaluation, definition, prioritization and execution activities align to the squad’s roadmap
• Work for well scoped feature definition, accretive to a broader vision, manage trade-offs, contribute towards strategy and business impact
• Collaborate with other PMs to have them think from mobile perspective for the features and collaborate on the mobile research/discovery/design
• Build alignment with key stakeholders from across the organization. Seek a range of perspectives and solicit honest feedback.
• Be the voice of the customer. Lead user discovery via user research, design sprints, and other customer touchpoints.
• Pair together quantitative and qualitative data to inform key product decisions that address user needs.
• Work with cross-functional partners to define GTM motions, ensuring that customers are aware of product updates and the value they add to drive adoption.
Skills & experience
• 5+ years of product management experience with exposure to building B2B SaaS products is a must
• Mobile app experience is a strong plus
• Excellent communication and stakeholder management skills, you collaborate effectively with cross-functional teams and present ideas to executive leadership to gain buy-in.
• Customer-obsessed, you’re not afraid to dig into the current workflow of customers to deeply understand pain points and their root cause to inform product approach.
• UX-savvy, you partner closely with design counterparts to make recommendations and influence the final solution.
• Strong analytical skills and data-driven mindset, with experience driving a culture that leverages metrics and user insights to drive product decisions.
• Interested in growing in Individual contributor role ahead
About the right team member
You know the best platform is created through collaboration and iteration and you’re looking for the right opportunity, and the right team, to expand your experience. You seek feedback because it can turn good work into great work. you value simplicity, and you. At Mindbody we value team members who are curious, practical, and-openminded), and who care about our product, their teammates, and their own personal growth. We’re faced with an interesting set of technical challenges, and we believe in giving our engineers the freedom to create solutions based on their unique perspective.Much of our team comes from non-traditional computing backgrounds. In bringing together diverse voices, we’ll build a better product, and a better company. We care less about which languages or frameworks you know, and more that you’re excited to produce high-quality code and be consciously evolving. Our engineers work in cross-functional, collaborative teams focused on impact. We work very closely with our brilliant product team to deliver a worldclass user experience, and ultimately to empower our users to create and grow successful
businesses.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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