Tooling Program Manager, Research Operations

Global Research Operations serves as the centralized engine that powers the UX Research organization. Driving a blend of operational and strategic work, we build X-Meta infrastructure and programs to support efficient, compliant research at scale. Our organization consists primarily of Research Program Managers whose work supports all UX Research teams, as well as the research review processes that all researchers across Meta undergo. This role sits on the Participant Engagements team under our Global Research Operations organization. You will own and evolve our Participant Recruitment ecosystem by working closely with Researchers, Research Program Managers, and technical teams across the company to define the roadmap for optimizing and expanding our current tooling suite. You will also help maintain and refine established research processes as needed. The Tooling Program Manager, Research Operations is an expert in problem solving and multitasking, while building long-term relationships with the team. You will utilize a full range of organizational and interpersonal skills that help our talented teams operate at their highest and most effective level.