Business Analytics

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.

We are seeking a highly skilled and motivated Business Insights and Visualization Specialist to join our team. The ideal candidate will have a strong background in data analysis, business analytics, storytelling, and data visualization. This role will involve working closely with various stakeholder groups, including data stewards and data owners, to derive actionable business insights and present them in a compelling and visually appealing manner. This data is needed to understand, manage, and operationalize financial and operational performance & value, health metrics and measures, and workforce requirements. You will need to exhibit operational excellence, provide accurate and timely deliverables, and have strong collaboration and communication skills.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.