Channel Pre-Sales Solution Engineer

Germany 

About AvePoint: 

Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

About the role:

As a Channel Pre-Sales Solution Engineer, you will work with our partner and sales management teams and be the key technical contact throughout the sales lifecycle. As part of this partnership, you will work in a consultative role to assist the successful closing of new deals by providing technical presentations of AvePoint solutions and pre-sales support to our prospective and existing customers and partners. Alongside this role, you will be jointly responsible for providing technical training and pre-sales support to our partners.

This position is for someone who is looking for a role where they can utilize their technical expertise and customer and partner facing skills in the dynamic technology industry. This position offers you the opportunity to succeed as a channel pre-sales professional and work with cutting edge software offerings. We will provide ongoing training and mentoring to support you on your path to success as a Channel Pre-Sales Solution Engineer. 

The role can be based out of our Munich office or remotely across Germany. 

Key responsibilities: 

• Presenting and demonstrating AvePoint’s product offerings relevant to customer and partner objectives remotely and on-site
• Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive and Training sessions with customers and partners.
• Supporting AvePoint Partner, Distribution and Marketing teams with their online and in-person events including workshops, customized product trainings, tradeshows, and webinars. 
• Ownership of technical sales opportunity closure
• Communicating with prospective customers and partners, assisting and guiding them through their evaluation and selection process
• Building environments tailored to customer requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
• Sharing information with the internal sales and technical teams and also with our partners about our products and the market
• Helping the sales and partner team identify and understand customer business objectives and organization to best align AvePoint technology
• Developing partner's and customer’s buying vision for how AvePoint can help them reduce costs and increase business agility

The ideal candidate has:

• BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 3-5 years of relevant work experience
• Confident and enthusiastic presentation skills
• Quick and self-motivated learner
• Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs – must be fluent in German and English 
• Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
• Ability to maintain excellent relationships with customers and colleagues
• Ability to work individually and within a highly collaborative team
• Willingness to learn and adapt in a dynamic and fast changing environment
• Authoritative business analysis capabilities
• Advanced troubleshooting skills
  

 Technical Qualities:

• Experience in actual ITPro related topics such as Microsoft 365 delivery concept and SharePoint Online technologies, Microsoft Azure and Entra technologies, configuration and administration, especially for Microsoft Entra ID, Workload ID Management, Permission Management,
• Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies
• Working knowledge of Data Backup concepts, migration topics, adoption and governance strategies
• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions, hybrid architecture and online versions
• Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.  

#LI-SW1 #LI-Hybrid