Director USA & CA People Operations

The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. 

We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Our People

At Wizeline, we are a team of near 2,000 people spread across 25+ countries. We understand that great technology begins with outstanding talent and diversity of thought. Our business was built on doing well and doing good, and our values of Ownership, Innovation, Community, and Diversity & Inclusion are embedded within our company’s DNA. We are committed to offering our Wizeliners the opportunity to create their career path and develop the skills needed to achieve their personal goals.

Community Impact

We are proud to contribute to local economies by developing technology ecosystems in places like Mexico, Colombia, and Vietnam. We also created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. As of 2022, Academy has served more than 28,000 students across 675 courses. Wizeliners have the opportunity to upskill by taking Wizeline Academy courses and can also share their expertise by delivering classes to students.

Your Day-to-Day

The Director USA & Canada People Operations is responsible for overseeing People Operations functions specific to the US and Canada Wizeline Employees. This role has a strong focus towards Learning & Talent Development initiatives to enhance the employee experience that align with the company’s business goals. This role is responsible for the effective execution of HR strategies, policies, and programs of the region and creating a learning culture that fosters continuous development, upskilling, and leadership growth. 

The Director will work closely with Business Unit Leaders and People Country Managers, Practices and Community Leaders to attract, retain, and develop talent, while fostering a high-performing and inclusive work environment.

Key Responsibilities: 

• Lead the execution of HR programs, including onboarding, payroll, benefits administration, and employee lifecycle management for the US and Canada.
• Provide support on HR-related topics such as leaves, compensation, and policies.
• Ensure compliance with federal, state, and provincial labor laws, regulations, and company policies across the US and Canada.
• Assist in the development and implementation of HR policies
• Act as a strategic advisor to business leaders on workforce planning, talent management, and organizational design within the region.
• Create and implement learning and development strategy that provides internal development opportunities for employees and managers that supports business objectives.
• Collaborate with Business Unit Leaders, Community & Program Leaders, People Country Managers, and department heads to ensure training programs address workforce needs.

Are You a Fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Must-have Skills

• Deep knowledge of US and Canadian employment laws, regulations, and HR best practices.
• Strong business acumen and ability to align HR strategies with organizational goals.
• Exceptional leadership, communication, and interpersonal skills to work across all levels of the organization.
• Experience in HRIS systems and leveraging analytics for decision-making.
• Ability to navigate and influence in a global organization.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Why You Should Apply

Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:

Our Values

At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees. 

Our Culture

We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. We ranked 7th on Expansión’s Super Companies 2021 list.

Our Benefits and Perks

We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. All Wizeliners have access to continuous learning opportunities through Wizeline Academy, including cloud certifications, mentorship, LinkedIn Learning, Udemy, and in-house technical bootcamps developed by our experts in the field. 

In recognition of our superb employee benefits, we debuted on Quartz’s list of the Best Companies for Remote Workers and ranked 5th on Expansión’s Super Workspaces 2021 list.

Our Global Family

To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes as well as provide immigration support when applicable.

#AllAreWelcomeHere

Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace where everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.