Data Center Operations Tech II, Operations, IT, & Support Engineering

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other
words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely
on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts,
operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to
completion.

DESCRIPTION
Learn how “the cloud” works and how to keep it running as an Amazon Web Services (AWS) Data Center Operations (DCO) technician. In Amazon’s mission to be Earth’s most customer-centric company, DCO maintain the highly reliable, scalable, low-cost physical infrastructure that powers businesses and individuals all around the world, connecting our customers to their customers.

About You
At Amazon, everyone is a leader. You are self-motivated and can adapt in a fast-paced environment that is constantly evolving. You seek to understand how things work and are a problem solver. We have guidelines and processes to follow, and the work requires attention to detail and a desire to find answers. Where there are not answers, you see opportunities to find solutions and make improvements to our processes. If you enjoy working alongside a close-knit and diverse team of leaders, this is the place to be!

About The Role
The DCO Team is a part of the Infrastructure Operations Team, the backbone of AWS that supports our rapidly growing AWS business and customers 24/7. As AWS grows, we strive to grow our own talent.

As you receive on-the-job training, gain cross-functional, transferable skills, and establish yourself as a knowledgeable, efficient technician, your contract can be extended or become a full-time Server Engineer position. You will find opportunities to expand within the team and the organization. Just as technology is constantly advancing, AWS continually evolves and encourages all Amazonians to exceed the expectations of our customers.

"Work Hard. Have Fun. Make History"
This is our motto and we do all 3 every day.


About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.


High school or equivalent diploma STEM classes or vocational course curriculum education Experience with Microsoft Office products and applications Work 40 hours/week, and overtime as requiredExperience managing work and priorities through a ticketing system and coordination with Manager Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.