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Apple

Content Developer, Screens - AppleCare Digital

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Austin, Texas, United States

1d ago
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Job Description

Description

Description
Provide technical product expertise to our strategists, producers and creatives during pre-production and production. Support the day-to-day screen production process, including tracking, quality assurance, course correction, and delivery. Responsible for screen captures, data management, and content loading on devices. Lead hardware inventory, both for in-house screen capture usage and video + photography productions. Build relationships with our Engineering, Product Marketing and Marcom teams to learn all aspects of the hardware and software. Continuously learn and be an authority in everything Apple. This person will work with a Content Production team who will depend on them at several stages of our production process. We’re searching for someone who wants to take their training and expertise, honed through years of being an Apple expert, and apply them to millions of people online, every day.

Minimum Qualifications

Minimum Qualifications
  • You demonstrate deep knowledge of our vast library of hardware products, software offerings, services, and can speak to their configuration, options, usage, and accurate troubleshooting.
  • Experience in an Advisor, Genius or Trainer role is a plus. Marcom TDM experience is a plus.
  • You possess great communication and time management skills, and work independently as well as in a team environment.
  • Strategic problem solver, looking ahead and anticipating solutions
  • Be someone who is proactive and has a go getter attitude, who is looking for and open to new ways of working.
  • Be a collaborative teammate with a positive attitude and an eagerness to ask questions

Key Qualifications

Key Qualifications

Preferred Qualifications

Preferred Qualifications
  • 4+ years in a creative or technical role dealing with Apple products. Apple or other creative agency experience a plus.
  • You have experience in building real, positive relationships with creative people who span many fields, including producers, creatives, motion designers, writers and strategists.
  • Video production and graphic design experience strongly preferred but not required.
  • Bachelor’s degree.

Education & Experience

Education & Experience

Additional Requirements

Additional Requirements

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  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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