Operations Associate Co-op - July 2025

Program Dates: July 7, 2025 - December 19, 2025 

*This is a Boston based opportunity with a 4 day in office expectation

Who We Are: 

Wayfair’s Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain, from overseas production to the customer’s front door. Top candidates will possess strong business acumen and an appetite for solving challenging business problems. This is a unique opportunity to help build another competitive advantage for Wayfair while growing your own communication, analytical, and cross-functional partnership skills.

As an Operations Associate Co-op, you will be joining Wayfair’s CastleGate Forwarding team. This team is a digital freight forwarding organization within Wayfair's broader CastleGate Logistics network. CastleGate offers a full suite of shipping services that aims to provide Wayfair suppliers with competitive and convenient logistics solutions.

What You’ll Do:

• Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting
• Work cross-functionally with a variety of teams across Operations 
• Monitor key performance indicators and work collaboratively to improve the quality of our logistics and supply chain operation
• Create and deliver communication plans with external partners including suppliers, logistics, Wayfair’s proprietary freight forwarding service (CastleGate Forwarding), and external 3rd party logistics companies (3PL)
• Assist team in day to day operations and find ways to improve process efficiency

What You’ll Need: 

Basic Qualifications:

• Current Sophomore or Junior student pursuing an undergraduate degree in a relevant discipline (eg. Business Administration, Operations, Supply Chain/Logistics, Economics, Management) with a 3.0 GPA minimum
• Must be returning to the course of study following completion of the Co-op
• Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from July 7 to December 19, 2025 in our Boston office
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future

Preferred Qualifications:

• Excellent communication, both written and verbally
• Collaborative mindset that thrives as part of a team
• Data and process-oriented, demonstrated ability to continuously learn new tools
• High attention to detail and proven ability to consider multiple priorities simultaneously
• Ability to navigate an environment of continuous improvement 
• Ability to work through ambiguity in an evolving organization 
• Drive to win and steer collaboration cross-functionally
• Investment in the customer experience 

Wayfair Co-op Program Overview:

Based in Wayfair’s Boston headquarters, our co-op program is a six-month, full-time, paid program that runs twice annually in January to June and July to December. Through the co-op program, students have the opportunity to gain impactful professional experience in their major or career field of interest by fully integrating with Wayfair business units. In addition to exciting project work, Wayfair co-ops have the opportunity to build their professional networks, take advantage of training offerings, and attend social events throughout the program.

Wayfair's In-Office Policy:

All Boston-based interns, co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on Monday, Tuesday, Wednesday, and Thursday, and work remotely Friday.

Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For state-specific application information, please review the following applicant notices.