Technology Coordinator-Internal IT

About the opportunity

The IT Tech Coordinator is a member of the IT Procurement & Operations team, which plays a crucial role within the Internal IT segment. This function focuses on strategically purchasing hardware and software licenses to meet the organization's technology requirements. This team plays a key role in ensuring compliance with established guidelines and purchasing procedures throughout supplier negotiations, contributing to efficient and cost-effective procurement processes.

Collaboration is at the heart of the team's operations, as they work closely with our accounting and sourcing teams to align procurement activities with the company's financial strategies and sourcing agreements. Furthermore, the IT Procurement & Operations team oversees relationships with external partners, ensuring that vendors adhere to the organization's standards for quality and service. They are also responsible for procuring hardware in accordance with the organization's demands and needs.

About Internal IT

• Our mission is to build a user-friendly IT environment empowering our users to navigate and operate independently.  Anticipating and fulfilling their needs.

In this role, you will:

• Provides support to Internal IT-wide projects and workstreams, ensuring timely and effective delivery.

• Identifies opportunities for improvement within the scope of work and implements changes as needed.

• Ensures accurate data and reporting for assigned workstreams, providing transparency and visibility.

• Collaborates with Internal IT colleagues, other N26 teams, and vendors to achieve successful project outcomes.

• Develops and maintains clear, concise, and up-to-date documentation to ensure knowledge sharing and process consistency.

What you need to be successful:

• Demonstrates exceptional self-management skills, prioritizing workload effectively and independently to meet deadlines.

• Exhibits a proactive, organized, and service-oriented approach, committed to exceeding service level agreements and delivering exceptional results.

• Proficient in ticket-based enterprise workflow management systems, specifically JIRA ServiceDesk, with experience in managing and tracking workflows.

• Accurately reviews and processes purchase orders, project invoices, maintenance renewals, and subscriptions to ensure timely and proper billing.

• Possesses a strong digital literacy and user-centric mindset, with a passion for understanding and meeting user needs.

• Boasts a high level of work ethic, a drive to learn and grow, and a commitment to delivering high-quality results.

• Has previous experience supporting projects and workstreams, with a proven track record of success.

• Excellent team player with strong collaboration skills, able to work effectively with cross-functional teams.

• Possesses exceptional interpersonal and communication skills, with a strong customer service orientation and ability to effectively communicate with diverse stakeholders.

• Fluent in written and spoken English.

Nice to have:

• Possesses prior experience in applying project management methodologies.

• Demonstrates expertise in procurement and invoice management, with a strong understanding of procurement processes and procedures.

• Has a proven track record of working in the Fintech industry, with a deep understanding of the unique challenges and opportunities in this sector.

  What’s in it for you:

  • Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
  • Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
  • As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
  • Additional day of annual leave for each year of service.  
  • A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses. 
  • A relocation package with visa support for those who need it.

  Who we are

  N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

  We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

  We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

  Sounds good? Apply now for this position.

  Equal Opportunities:

  We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

  We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com. 

  Visit our website to learn more about Diversity, Equity, & Inclusion at N26.