As Microsoft continues to push the boundaries of AI, we are looking for passionate individuals to work with us on new strategic efforts. Microsoft 365 Copilot is a groundbreaking productivity tool that leverages the power of large language models, the Microsoft Graph, and the web to drive unparalleled creativity and transform productivity in the enterprise.
We are a small team that is advancing the state of the art of models across M365 Copilot Chat and AI Agents. We are seeking a Customer Experience Program Management Specialist to help provide solutions that align this new technology with customer business goals – as the alignment of these solutions will allow our customers and their users to achieve more.
As a Customer Experience Program Management Specialist, you will help facilitate our strategy by gathering customer insights, developing experiences and methods to reduce customer friction in product adoption, partnering with cross-functional members of the organization to align customer feedback with product improvements, engage directly with customers to communicate product features and enhancements, and more. You will be a member of a team that operates in a critical cross-functional role within our organization. You will be asked to partner with product, engineering, design, research, marketing, and sales – ensuring that customer insights are an influencing factor in the development of our overall product strategy and roadmap.
Our team values collaboration, craftsmanship, and continuous learning. As a member of the team, you will be able to shape and grow a positive and productive program management culture.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
