OverviewAre you interested in working for one of the most exciting products in Microsoft, passionate about exceeding cloud customer expectations? Are you interested in a start-up like environment, passionate about building managed customer experiences? If so, then look no further than the Azure Customer Experience (CXP) org! Our team is on a mission to build proactive experiences to innovate the Azure customer experience and increase customer success in Azure. Our organization is looking for you – a customer obsessed Service Delivery Manager – to orchestrate and lead delivery resources from different parts of Microsoft and our partners, be an integral part of creating and enhancing end-to-end managed experiences and ensuring an outstanding customer experience. You are a high-energy leader who infuses our customer-focused team with positive enthusiasm, strategic advice, and operational excellence to provide a world-class experience Microsoft’s Azure customers.This leadership role is integral to CXP’s overall operationalization and embodies our inclusive culture, growth & learning mindsets, and unwavering dedication to diversity.“Customer obsession”, “measure what matters”, “no dead-ends”, “get it done”, “collaboration”, “teamwork”, “whatever it takes” are few characteristics we look for in this role. We are growing fast but remain agile.
