Senior IT DevOps Engineer

So, what’s the role all about?

Responsible for designing, developing, testing, and maintaining software applications using the DevOps. The role typically involves collaborating with other members of the development team, such as software architects, business analysts, and quality assurance professionals, to deliver high-quality software solutions that meet client or organizational requirements

How will you make an impact?

• Environment Setup and Management: Design, configure, and maintain Windows-based environments for POC purposes.
• Scripting: Develop and maintain scripts (PowerShell, Python, etc.) to automate tasks and enhance POC processes.
• Team Interaction: Work directly with the development/quality team to understand their needs and build a process/strategy.
• Requirements Discussion: Collaborate with internal teams to discuss and document process requirements, ensuring alignment with technical solutions.
• Documentation: Prepare and maintain detailed documentation for POC setups, configurations, and processes.
• Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools.

Have you got what it takes? 

• Bachelor’s degree in computer science, or equivalent.
• 5+ year of experience in software development.
• Proven experience in a DevOps role, particularly in a POC or customer-facing environment.
• Strong knowledge of Windows operating systems and network fundamentals.
• Experience with CI/CD tools like GitHub Action, Azure DevOps, or similar.
• Experience in monitoring and alerting tools like Prometheus, Grafana, or similar.
• Experience with the Build and Release process and managing deployments in Production.
• Scripting experience with languages such as PowerShell, Python, or similar.
• Excellent communication and customer handling skills.
• Strong problem-solving abilities, attention to detail, and troubleshooting skills,
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Experience with DevOps tools and processes,
• Git
• Jira
• SonarQube
• Familiarity with AWS / Azure technologies.
• Experience with Containerization platforms like Docker and Kubernetes

You will have an advantage if you also have: 

• Experience with telecommunications/telephony.
• Experience with call centers.
• Experience with/knowledge of agile development processes.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 5818
Reporting into: Tech Manager
Role Type: Individual Contributor