Cleaner

Cleaner (Client Support Team)

Please note: Candidates must currently reside in the UK and be able to work in the UK without sponsorship. 

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. 

Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain and the experience you gather may well kick start your career in hospitality/events!  Come and Join us!

What You’ll Do:

• A hands-on role leading a customer focused, standards driven and provide professional, friendly and pro-active customer service. 
• Maintain the venue and its facilities in excellent condition and ensure all meeting rooms and public areas are set to Company standards. 
• To ensure that the venue complies with all aspects of Health and Safety and all staff are trained to the minimum legal requirement.

Facilities & Operations:

• Performing routine housekeeping duties.
• Service, clean, and supply restrooms.
• Clean, collect and remove rubbish and trash throughout the venue.
• Perform routine cleaning services such as mop, sweeping, dusting, vacuum, polish glass and
• throughout the venue including hallways, lobbies, lounges, restrooms, corridors, elevators,
• stairways, office.
• Clean floors by sweeping, mopping, scrubbing, and or vacuuming.
• Happy to jump into the dish pit if needed.
• To ensure that security procedures are adhered to, particularly in respect to the closing up
• of the venue each day.
• To ensure that all meeting rooms are serviced and tidied at break-times including lunch
• times.
• To ensure a deep cleaning schedule is in place and quality checks are carried out.
• To make sure that a stock control system is in place and cleaning supplies.
• To undertake any additional tasks that senior management deem appropriate

Customer Service / Communication:

• To support the Conference Service Manager in ensuring that meeting rooms are to a high
• standard for all events taking place in the venue.
• To ensure effective communication between all departments in respect of client services.
• To participate in the daily and weekly rota meetings.

Health & Safety:

• To represent the venue as a health and safety officer / fire officer ensuring that all mandatory checks / fire alarm tests and evacuation drills are carried out as per the safety regulations. 
• To participate in monthly health and safety meetings.

General:

• To be available for staff briefings and company events including attendance at the company
• To be available for weekend work where necessary
• To undertake any reasonable requests for ad hoc duties by the venue team

Who We Are:

Convene is a premium hospitality company that designs and operates meeting, event, flexible office, and membership spaces. With a network of 38 locations across nine cities in the U.S. and UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, and a warm and welcoming environment to create a turnkey solution for extraordinary meeting and work experiences. Founded in 2009 with the goal of bringing hospitality and lifestyle into traditional commercial real estate assets, Convene partners with the industry’s top landlords to deliver increased value to their assets and premium experiences to their tenants. Convene has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In.  Learn more at https://convene.com/  

We’re Here For You: 

At Convene, you’ll receive:

• Training & development
• Competitive rate + holiday Pay 
• Flexibility to choose your shifts 
• Family lunch - fresh, healthy 'brain food'every day
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team and the business in the work that you do
• A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.