Customer Success Operations Specialist

FloQast is seeking a Customer Success Operations Specialist to support the Revenue Operations organization's internal operations and growth with an emphasis on post-sale operations.  This person will be an integral contributor to our overall Customer Success and RevOps strategy and will work directly with management to drive process improvements and operational efficiency to enable FloQast to continue to provide a best-in-class customer experience. This role requires someone who is organized, process-oriented, data-driven, eager to learn, and not afraid to execute quickly. 

As a CS Ops Specialist, you will be responsible for responding to system issues, conducting in-depth analysis to resolve bugs, and completing various system configuration tasks. You will be working closely with the Customer Success and Revenue Operations teams to ensure the integrity of our customer-facing systems and support the smooth execution of customer lifecycle operations.