As a Strategic Account Executive, you will collaborate across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation), leverage close relationships with leaders (e.g., leaders, C-level executives) of the assigned account and the broader ecosystem to shape long-term strategic direction and influence business metrics, and expand strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization. You will anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve the customer's overall experience.
In this role, you will own the development of strategies that showcase the value added by Microsoft's innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer's expectations. You will leverage an internal network of industry experts to strengthen knowledge of the industry, competitors, and customer business priorities and leverage in-depth knowledge of Microsoft's offerings to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
