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PointClickCare

Manager, Infrastructure and Cloud Operations

🌎

Toronto, Ontario

1w ago
👀 9 views
📥 0 clicked apply

Job Description

$137,000 - $148,000
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
 
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
 
Join us and be part of a team that is making a real impact.
 
To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

The Manager, Infrastructure and Cloud Operations develops and maintains the design and integrity of all corporate infrastructure and cloud systems/services. This role requires a people leader with extensive knowledge in Azure cloud technology and financial operations, infrastructure management, and demonstrated experience in team management. This manager will have experience successfully finding ways to improve the quality of IT service delivery, focusing on quality, efficiency, productivity, and agility.
This role oversees delivering operational support for all infrastructure services brokered, and managing internal corporate infrastructure and applications that support the organization’s business processes across the enterprise. As a people leader, the role will be to guide and direct the TSS Infrastructure and Operations group including performance reviews and goal setting.  As a skilled and experienced technician and infrastructure specialist, this working manager role will manage incidents and request escalations from other groups at PointClickCare for resolution, documentation, and knowledge transfer (where required).

This role will also coordinate and sustain relationships with OCIO counterpart groups and vendors/partners, assist in contract negotiations, take part in operational and security scorecard reviews and budget monitoring


 

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