Senior Product Manager- Customer Experience (CxE)

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate.

Are you looking for a product management role where you will collaborate with our digital sellers, feature PMs, the product vertical and horizontal teams within our Security Engineering Customer Experience organization (CxE), as well as multiple Marketing teams.

The focus of the Targeted Customer Product Manager role within the Customer, Communities and Partner (CCP) team is to support worldwide Corporate and Major Growth accounts reactively as requested by our field teams or proactively based on targeted campaigns to gather product feedback. You will deliver L200+ readiness across the full security portfolio to secure sales, deployment, and retention. You will have strong field relationships to offer pre- and post-sales support to ensure that our security stack is a good fit for the ~30k managed accounts through digital sales.

We're on the lookout for someone who is energized by direct customer interactions, delivering technical content, and driving product success. If you are ready to take on this challenge and make a significant impact, we'd love to hear from you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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