Associate Vendor Manager, Amazon

Amazon Fresh team is looking for talented Associate Vendor Managers who will be responsible for improving product selection and managing relationships with vendors.

Your Responsibilities:

CUSTOMER NEEDS
· Support identification of customer needs through pulling of metrics and providing overviews of industry landscape
· Continuously seek information to improve the customer experience and makes recommendations to the business

VENDOR MANAGEMENT
· Analyze existing reports to identify retail selection gaps
· Audit vendor costs and ensures that procurement costs are in line with goals
· Create and manage contractual agreements
· Prioritize vendor resources to improve customer experience, product availability and lowering prices and costs
· Is responsible to create product knowledge
· Implement promotional programs for vendor(s)

BUSINESS OPERATIONS
· Review and analyze vendor output metrics to make decisions regarding pricing, selection, and convenience and drives vendors to improve
· Manage the promotion set up and launch
· Regularly audit all vendor elements, performs deep dive analysis on problems to understand root causes and makes decisions based on data
· Act as an escalation point to respond to customer needs for vendor(s)
· Educate vendor(s) on tools, processes and resources

AUTOMATION & PROCESS IMPROVEMENT
· Identify opportunities to improve retail tools and systems
· Simplify or automate tasks to drive improved business performance
· Manage products from launch to end of life with goal of automating any manual tasks
· May work with tech team to drive process change

Key job responsibilities
- Onboarding new vendors and ensuring their growth all along the year.
- Manage a portfolio of vendors to drive growth and improve profitability.
- Analyse sales and key metrics to identify business opportunities.
- Provide recommendations to improve sales, margin and ASP.
- Manage and build comprehensive selection through strong vendor relationships.
- Monitor and research industry and competitive trends.
- Liaise with vendors and other operational departments to resolve product or supply-chain queries swiftly and accurately.
- Drive process improvements to enable scalable growth.

This position offers a unique opportunity to work at the most innovative online retailer and to develop and build strong functional skills in vendor management, planning and forecasting, and business analysis. - Master's degree ideally in a technical or analytical discipline
- Professional experience ideally in an online, retail, e-commerce or consulting environment
- Proven ability to influence others in a business setting
- Assertiveness, excellent communication skills.
- Analytical skills and experience in planning and forecasting
- Proven ability to use supporting tools and systems to deliver business improvements
- Passionate self-starter, decisive and able to move with speed to implement ideas
- Bias for action and results oriented mentality, combined with ability to work in a demanding but collegial environment where teamwork is a must
- Ability to solve problems with creative ideas and innovation
- Fluent English and Italian – both verbal and written - Top tier degree
- Industry or consulting experience
- Multiple years of professional experience in a related field



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