Country Partner UK&I

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

The Role

We’re looking for an experienced HR Expert specialising in Employee Relations to join our UK team. This is a key role focused on delivering fair, compliant, and commercially sound people solutions. You will act as a trusted advisor to managers and employees across the UK and support the wider EMEA HR team on cross-border ER topics. Your expertise will be central to shaping a performance-driven and values-led culture.

🚀Key Responsibilities

• Lead and manage complex employee relations cases (disciplinary, grievance, performance management, absence, etc.) ensuring compliance with UK employment law and Groupon’s internal policies.
• Provide expert advice and coaching to managers to build capability in handling people matters confidently and consistently.
• Ensure managers are upskilled and empowered to manage day-to-day people practices and challenges effectively.
• Support restructuring and organisational change initiatives, including redundancy processes and TUPE (if applicable).
• Monitor ER trends and risk areas, advising the business and People leadership team proactively.
• Collaborate with legal, compliance, and other departments to ensure consistency in policy application and risk mitigation.
• Contribute to the creation and continuous improvement of ER policies, procedures, and training.
• Support investigations and documentation related to employee complaints and whistleblowing matters.
• Lead or contribute to cross-functional HR projects and support broader HR operations as needed.

✏️What We’re Looking For

• Proven track record (5+ years) of hands-on experience in UK-based employee relations, ideally within a fast-paced, global or matrix environment.
• Strong knowledge of UK employment law and HR best practices.
• Commercially aware and pragmatic approach to resolving ER issues.
• Excellent communication, influencing, and stakeholder management skills.
• Ability to work autonomously, handle sensitive issues with discretion, and balance risk with business needs.
• Experience managing change and supporting leaders through complex people matters.
• A proactive, calm, and solutions-focused mindset.
• Ideally CIPD qualified or equivalent.

💚What We Offer

• A unique opportunity to influence the future of HR in a global, transforming tech-driven business.
• Collaborative, people-first culture where your voice matters.
• Flexible working (hybrid).
• Competitive compensation and benefits.
• Access to learning resources, wellbeing support, and the chance to make a meaningful impact.

🦄 What is our mindset? 

• We compare ourselves to a sports team, striving to assemble the best team with the available resources.
• While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly. 
• Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly.
• Deconstruct the system into the smallest building blocks.
• Clearly articulate key issues and communicate next action steps.
• Deliver results under pressure, focusing on weeks rather than years during the transformation period.
• Learn more about us on the landing page

Ready to help us build a more engaged, performance-driven Groupon?

Apply today and bring your expertise to a team that values fairness, pace, and people.

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers