Senior Product Manager, AI/ML

Awardco is reimagining the workplace to be more rewarding, ...we don’t just talk the talk—we live it. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

We are looking for an experienced Senior Product Manager with a proven track record in high level strategic product development, particularly within the AI/ML space. This role focuses on building frameworks and initiatives for the entirety of the Awardco platform, shaping the product vision to help organizations create rewarding and impactful employee experiences. You’ll partner closely with cross-functional teams, leveraging your technical expertise and customer insights to deliver innovative solutions that align with Awardco’s mission.

In this role, you’ll not only lead the charge in bringing new ideas to life but also help optimize systems that drive company growth, ensuring scalability and efficiency across our operations. Your impact will extend from conceptualizing the product roadmap to delivering features that set the standard for excellence in the employee experience industry.

What you will do:

• Develop and drive the vision, strategy, and roadmap AI/ML for the Awardco platform.
• Build and lead a new team dedicated to developing a strategy and product line focused on utilizing the latest in AI/ML advances
• Assist with developing product vision and strategy
• Define and communicate the product roadmap
• Work with engineering, UX and internal stakeholders to deliver business outcomes
• Translate customer insights into tangible product features
• Write user stories and requirements for features and functionality
• Make development assignments and ensure Jira tickets are updated correctly
• Help manage project deadlines and key deliverables
• Assist with ad hoc reporting
• Create and update technical and non-technical documentation as the product evolves
• Explain complex issues in a simple and understandable way
• Participate with acceptance testing to ensure new developments meet business outcomes

What you will bring:

• Experience in building product wireframes and managing the product lifecycle
• Strong analytical skills with a proven ability to solve complex problems
• Comfortable making customer-focused and data-informed decisions
• Excellent written and verbal communications across technical and non-technical stakeholders
• Proven ability to understand the needs of the customer and translate those needs into exceptional products
• Experience working with cross-functional teams
• Proven track record of taking ownership and driving results
• Identify market needs using qualitative and quantitative research
• Experience in a tech or start-up environment
• Positive attitude and solid work ethic
• Friendly, people-oriented personality
• Advanced knowledge of MS Office/Google docs
• 5+ years of experience in product management
• 4-years Bachelor's Degree or equivalent experience

Why join Awardco?

• We have a revolutionary, client-approved product.
• One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
• Backed by renowned investors, both local and national.