We collaborate with Business, Product, Design and Tech across the entire user funnel, from onboarding and activating people to the platform to retaining existing users through meaningful product experiences and services. All of this in service of our mission to unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it.
As a member of our Product Insights team, you will join a group of highly motivated and passionate individuals, specializing in User Research, Data Science and Analytics Engineering. You will lead surveys to understand user needs, habits and behaviour across the user journey, and provide critical input when shaping compelling, user relevant offerings and experiences. This is a highly impactful role where you and the rest of the team will be able to directly impact how millions of Spotify users are supported around the world.